Russell LaFrance | Page 2

Russell makes the car buying process easy with no stress. He will work to find the car you want. He will work to find the car you want. More

Report | Print

Jason went the extra mile to solve several problems: backup lights not working; custom cold air breather not installed correctly; and gave excellent advice on where to get custom bumpers install in Colo backup lights not working; custom cold air breather not installed correctly; and gave excellent advice on where to get custom bumpers install in Colorado. 10/10 More

by ArmyMathP Verified Customer Verified Customer

Report | Print

I am 82 years old and have purchased many vehicles from GM, Ford, Chrysler, Honda, Porsche, Mercedes Benz, Datsun/Nissan, and Toyota. Many dealerships and salesmen provide excellent customer service and gr GM, Ford, Chrysler, Honda, Porsche, Mercedes Benz, Datsun/Nissan, and Toyota. Many dealerships and salesmen provide excellent customer service and great prices. This is my first purchase from Four Stars Toyota in Altus, OK and has proved to be one of my best choices in selecting a dealership with employees that put the customer as #1. My recent purchase of a 2020 Toyota Highlander was a perfect example in selecting an excellent vehicle with unexcelled customer service from Russell Wayne LaFrance (salesman), Gary Deeb (financial manager), and Scott Morris (manager). They proved to make the total purchase and delivery such an easy and fast procedure. The vehicle was in Oklahoma and it was delivered to my home in Richardson, Texas the day as promised. Russell, Gary, and Scott made the purchase and delivery totally painless and left no questions to be answered. They assured that everything was to my satisfaction, were very accommodating, and that I was 100% happy and satisfied with the vehicle. I would recommend Four Stars Toyota with their employees for any of your vehicle needs. With Four Stars Toyota teamed up with Russell, Gary, and Scott, you have the best of the best - definitely a winning combination. If Four Stars Toyota has a vehicle you want, you will be able to work out a deal that can't be beat and it will be pain free. They are the ultimate team!!! More

Report | Print

Dealership was fantastic. Ryan was as well, this was our first new vehicle purchase and it could not have been easier. Test drove a couple vehicles before settling on the Rav. Ryan was as well, this was our first new vehicle purchase and it could not have been easier. Test drove a couple vehicles before settling on the Rav. Ryan was knowledgeable and transparent with the costs and features, patient as well. Sale didn't feel forced or rushed at all. Really appreciated that after dealing with another dealership beforehand for whom I can't really say the same. More

Report | Print

If you’re looking to buy a Toyota, this is the dealership to buy from. I highly recommend them, they are very friendly and offer great customer service. Russell LaFrance helped me with my purchase of a 4Run to buy from. I highly recommend them, they are very friendly and offer great customer service. Russell LaFrance helped me with my purchase of a 4Runner and it was a great experience. I live in the Oklahoma City/Edmond area and I would rather buy a car from Four Stars than any of the local dealerships here. More

Report | Print

The staff was very friendly and it was overall a great experience I definitely would recommend them experience I definitely would recommend them More

Report | Print

Finance department was great! This is the 2nd vehicle I have purchased from this dealership. Service department is great This is the 2nd vehicle I have purchased from this dealership. Service department is great More

Report | Print

Russell and Four Stars made it easy, enjoyable, and fast! I’ve been to quite a few other dealerships and cannot say any of those things about another Toyota dealership! I’ve been to quite a few other dealerships and cannot say any of those things about another Toyota dealership! More

Report | Print

Purchasing from Four Stars Toyota was a very fun process. Russell LaFrance was professional, approachable, and willing to work with me through every step of negotiations. He understood that shopping around a Russell LaFrance was professional, approachable, and willing to work with me through every step of negotiations. He understood that shopping around at multiple dealerships is the smart financial choice and never acted defensive or unprofessional, unlike other dealerships I visited. Instead, he stayed patient, respectful, and ultimately beat the other dealerships pricing. His honesty and effort made the entire process fair, stress-free, and enjoyable. I highly recommend Russell LaFrance and Four Stars Toyota. I also want to give a shoutout to John Timmons. Although his primary role is sales, he stepped in as the finance person. I usually dread the finance office, but John made it simple and stress-free. He explained everything clearly, offered different packages, and never pressured me or took offense when I declined the extra packages or warranties. Thank you, John, for being outstanding. More

Report | Print

Love the service crew, they are always friendly and I can get in quickly for service . get in quickly for service . More

by LIZMCGREGOR2135 Verified Customer Verified Customer

Report | Print