

Russell Sartin
Parts and Service Director
Rainbow Chrysler Dodge Jeep LLC
301 River Highland Blvd
Covington, LA 70433
215 Reviews
Write a Review215 Reviews of Russell Sartin
August 13, 2025
I will never use this dealership again. They kept my vehicle for over a week to change one part that had nothing to do with the problem. I had to bring it back the next day for the same sym They kept my vehicle for over a week to change one part that had nothing to do with the problem. I had to bring it back the next day for the same symptoms. They misdiagnosed the problem again and were going to order another part that was once again not in stock. The service advisor was going to have the service manager call me the next day. I never heard from the service manager and have not been contacted by the dealership to arrange for the second attempted repair. I brought the vehicle to another dealer ship and they diagnosed the problem and completed the repair in less than two days More
August 07, 2025
The dealer told me my truck needed brake pads Rogers and hub assembly, at the price of $3800, I told them to put it back together, I brought it to another shop ,my pads and hub assembly was good just had to hub assembly, at the price of $3800, I told them to put it back together, I brought it to another shop ,my pads and hub assembly was good just had to get rotors turned to the tune of $400 ,the service department guys was very very nice but your service prices are pricing you out the business, if you came down on your prices and gave a honest quote it would get you more business in the long run , thanks More
August 07, 2025
Our family have exclusively used Rainbow car dealerships for over 20 years!! They are like family and will be the best decision you ever make when purchasing a car!!! for over 20 years!! They are like family and will be the best decision you ever make when purchasing a car!!! More
August 02, 2025
Was a great experience , would buy from them again , outstanding follow up after the sales outstanding follow up after the sales More
Other Employees Tagged: Lee Eikel, Mark Leblanc, Connor Eikel
July 26, 2025
Customer service was excellent, made me and my family feel right at home. Very fast and speedy service, got us right in and out. That’s what it meant the most. feel right at home. Very fast and speedy service, got us right in and out. That’s what it meant the most. More
July 26, 2025
This was the easiest car buying experience I’ve ever had. The staff is friendly and knowledgeable, which made buying my Jeep Grand Cherokee L a pleasure! The staff is friendly and knowledgeable, which made buying my Jeep Grand Cherokee L a pleasure! More
Other Employees Tagged: Lee Eikel, Mark Leblanc, Connor Eikel , Brennan

