Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Russell Sartin

Overview Reviews (265) Inventory (173)

Contact Me

View All Employees

< View All Employees

Russell Sartin

Parts and Service Director

Rainbow Chrysler Dodge Jeep LLC

301 River Highland Blvd
Covington, LA 70433

Contact Me

4.6

265 Reviews

Overview Reviews (265) Inventory (173)

4.6

265 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Russell Sartin

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

265 Reviews of Russell Sartin

March 16, 2026

Dealership Rating

Employee Rating

The service department is a very friendly and professional. Promptly scheduled my Jeep in for a recall and had it accomplished in a few hours. professional. Promptly scheduled my Jeep in for a recall and had it accomplished in a few hours. More

by david@bleuxdog.com

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

March 15, 2026

Dealership Rating

Employee Rating

They Ruined My Info Center. And Wouldn't Take Responsibility. PROPERTY DAMAGE. Very Irresponsible People And Wouldn't Take Responsibility. PROPERTY DAMAGE. Very Irresponsible People More

by shakalink402

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lee Eikel, Connor Eikel , Wayne

Report | Print

March 14, 2026

Dealership Rating

Employee Rating

Took almost two weeks waiting on a part. Brought vehicle in and was told after 1.5 hours of waiting that wrong part was received. Now waiting 2 more weeks for a part again Brought vehicle in and was told after 1.5 hours of waiting that wrong part was received. Now waiting 2 more weeks for a part again More

by claw8966

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Report | Print

March 14, 2026

Dealership Rating

Employee Rating

Rainbow Jeep service department is a very professional a service department with very knowledgeable service advisors. They always do great work and get it done right the first time. service department with very knowledgeable service advisors. They always do great work and get it done right the first time. More

by dacrown377

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David

Report | Print

Mar 15, 2026 -

Rainbow Chrysler Dodge Jeep LLC responded

Thank you for choosing Rainbow Chrysler Dodge Jeep Ram Fiat and for sharing your experience with our service department! We are happy to know you are always met with knowledgeable staff and accurate service. See you next time!

March 10, 2026

Dealership Rating

Employee Rating

Rainbow made two attempts at repair and both failed. Brought vehicle to a different dealership Brought vehicle to a different dealership More

by millertt1962

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Report | Print

February 24, 2026

Dealership Rating

Employee Rating

Had recall done. No issues. Very pleasant experience. Would recommend for the future. Very pleased No issues. Very pleasant experience. Would recommend for the future. Very pleased More

by bkihneman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 25, 2026 -

Rainbow Chrysler Dodge Jeep LLC responded

We're glad you had a smooth, pleasant experience with our team! Thank you for choosing Rainbow Chrysler Dodge Jeep Ram Fiat and for recommending us. See you next time! Safe travels!

February 11, 2026

Dealership Rating

Employee Rating

My appointment was great. They confirmed my coat beforehand and called with updates. Service was great! They confirmed my coat beforehand and called with updates. Service was great! More

by Sunshine

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 13, 2026 -

Rainbow Chrysler Dodge Jeep LLC responded

We're glad to hear you had a positive experience with our team at Rainbow Chrysler Dodge Jeep Ram Fiat! Thank you for choosing us and for sharing your feedback. Safe travels ahead!

February 06, 2026

Dealership Rating

Employee Rating

Easy to deal with service dept, Did have to leave my car for a few days. A little too long. for a few days. A little too long. More

by ddecort

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave

Report | Print

Feb 07, 2026 -

Rainbow Chrysler Dodge Jeep LLC responded

Hi Decort! Thank you for sharing your experience with us. We’re glad to hear our service department was easy to work with at Rainbow Chrysler Dodge Jeep Ram Fiat. Your feedback helps us improve, and we hope to serve you even more efficiently next time.

January 31, 2026

Dealership Rating

Employee Rating

Service department was very helpfull, and curteous. Reoairs were done in very good time. Waiting area is neat and clean. Reoairs were done in very good time. Waiting area is neat and clean. More

by jvpsig

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 01, 2026 -

Rainbow Chrysler Dodge Jeep LLC responded

Thank you for sharing your feedback about our service department! We appreciate your business, and we hope to see you again at Rainbow Chrysler Dodge Jeep Ram Fiat. Take care!

January 26, 2026

Dealership Rating

Employee Rating

Service advisor was friendly n efficient. Waiting area was clean n relaxing. Wait time was appropriate n quick. Service advisor asked appropriate questions before n after service.. Waiting area was clean n relaxing. Wait time was appropriate n quick. Service advisor asked appropriate questions before n after service.. More

by ajjjr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 27, 2026 -

Rainbow Chrysler Dodge Jeep LLC responded

Hi AJ! We're glad to hear you had such a positive experience with our team! Thank you for choosing Rainbow Chrysler Dodge Jeep Ram Fiat and for sharing your feedback. Safe travels!

Jan 27, 2026 -

ajjjr responded

My Service Advisor, Dave, was exceptional and ensured I was satisfied with service and time spent.. He also informed me of needed, scheduked maintenece in the future due to my milage..

Dealership Inventory (173 Vehicles)

2024 GMC Sierra 2500 | used

$45,522

2024 GMC Sierra 2500

used

Summit White exterior

Automatic

Four-wheel Drive

$45,522

View Vehicle Details

View Details

2024 Toyota Corolla Cross Hybrid | used

$25,995

2024 Toyota Corolla Cross Hybrid

used

Barcelona Red Metallic exterior

CVT

All-wheel Drive

$25,995

View Vehicle Details

View Details

2023 GMC Yukon | used

$53,540

2023 GMC Yukon

used

Midnight Blue Metallic exterior

Automatic

Rear-wheel Drive

$53,540

View Vehicle Details

View Details

2026 Jeep Grand Cherokee | new

$44,805

2026 Jeep Grand Cherokee

new

Diamond Black exterior

Automatic

Rear-wheel Drive

$44,805

View Vehicle Details

View Details

2021 Jeep Gladiator | used

$28,895

2021 Jeep Gladiator

used

Bright White Clearcoat exterior

Automatic

Four-wheel Drive

$28,895

View Vehicle Details

View Details

2026 Ram 1500 | new

$57,250

2026 Ram 1500

new

Granite Crystal Clearcoat Metallic exterior

Automatic

Four-wheel Drive

$57,250

View Vehicle Details

View Details

View All Inventory