Russell Tambourine | Page 22

Gettel Kia service department is far and away the best service center I have been too. Prices are competitive, quality is above standard and service advisors are outstanding service center I have been too. Prices are competitive, quality is above standard and service advisors are outstanding More

by tonestallone92 Verified Customer Verified Customer

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Was not impressed at all. Had to make appointment with two week wait just to get estimate on a cosmetic part. Once came foe appointment had to wait for a full multi point ins Had to make appointment with two week wait just to get estimate on a cosmetic part. Once came foe appointment had to wait for a full multi point inspection. Yes that was nice done at no charge and the recalls checked as well. My issues is: the shark fin that was needing replace was 839$ and seat switch button 102$ was a little pricey foe me at this time and I had to decline this cosmetic repair. Once received car back my antenna was missing altogether, so now have no reception for radio. Your service person (Russell t) was a bit short or overwhelmed drom the beginning of this service call. He did say will order me a new antenna, but gave me nothing in writing just said would text when came in. I have no idea if part is ordered what or if i will be charged. I am giving it 2 weeks then will just take this onto my own hands and take care of this. I believe your company has gotten way to big and now employees are the ones stressed and dealing with far more work each day. For my over all experience i will not be returning for future sales or service at this 14thbst location marnell lee More

by nellalee47 Verified Customer Verified Customer

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Everything went smoothly and there were no surprises at all. Typical dealership with new service area. all. Typical dealership with new service area. More

by LRIZZOLO2 Verified Customer Verified Customer

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Often no one answers the phone when calling the dealership same with service if you do get transferred! I drove there with 6 warning lights on to make an appointment!! dealership same with service if you do get transferred! I drove there with 6 warning lights on to make an appointment!! More

by LBSBS Verified Customer Verified Customer

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The staff were very helpful and friendly. Our sakes representative, Kristen Bascom was very knowledgeable and professional. The dealership was clean and well maintained Our sakes representative, Kristen Bascom was very knowledgeable and professional. The dealership was clean and well maintained More

by KM Verified Customer Verified Customer

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Very responsive, explained process, arranged for rental car, and kept us advised on repair timeline. We will contact Russel whenever Kia needs servicing. car, and kept us advised on repair timeline. We will contact Russel whenever Kia needs servicing. More

by amantee2 Verified Customer Verified Customer

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Incredibly friendly,professional and knowledgeable. Best choice I have made for having a place to service my vehicle. The members in the service department are the best. Thank you. Best choice I have made for having a place to service my vehicle. The members in the service department are the best. Thank you. More

by CORELLIANKID82 Verified Customer Verified Customer

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I brought my Kia Sportage to Gettel Kia for its 35k service. I had not purchased this vehicle from Gettel. The Service Advisor, Russell T. did an excellent job explaining the service to be done. He es service. I had not purchased this vehicle from Gettel. The Service Advisor, Russell T. did an excellent job explaining the service to be done. He estimated the time required, as well as the cost prior to the work being done. The work was completed within the estimated time and Russell called me to let me know it was ready in a timely fashion. My car was not only done but it had also been washed and vacuumed!! I highly recommend Gettel Kia and their service. More

by hoot5 Verified Customer Verified Customer

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Nice people, quality service, fair pricing, reasonable repair time. Pretty, new building makes for concise drop off and pick up. Doing business with them 3 years and counting. repair time. Pretty, new building makes for concise drop off and pick up. Doing business with them 3 years and counting. More

by GUYGOYLE6 Verified Customer Verified Customer

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Repair quickly done, got an Uber to my destination, and they let me know what the issue was and it was resolved. they let me know what the issue was and it was resolved. More

by KEYZJILL Verified Customer Verified Customer

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