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Rusty Miller
Rusty Miller at Faulkner Buick GMC West Chester, INC.

Rusty Miller | Page 3

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.7
257 Reviews
4.7

257 Reviews

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257 Reviews of Rusty Miller

June 29, 2025

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Employee Rating

My Buick Cascada needed a new turbo. I needed the car repaired quickly and efficiently as I was leaving for a road trip from Philadelphia to Chicago. The alternative to not having the ca More

by MTPODOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Jul 01, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the thoughtful review. We're so glad we could get your Buick Cascada repaired quickly and efficiently in time for your road trip. It's great to hear the car is running like new and that the performance improvement is noticeable. Rusty and the team truly appreciate your kind words and we're happy we could help keep your plans on track. Safe travels and thank you for choosing Faulkner Buick GMC.

June 26, 2025

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Rusty was great and was able to get everything I needed done taken care of! Great communication and patient with my questions. More

by Porsche813
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Recommend Dealer
Yes
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Jun 26, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We're happy to hear that Rusty provided excellent communication and took care of everything you needed. It's great to know he was patient and helpful throughout the process. We appreciate your feedback and look forward to assisting you again in the future!

June 26, 2025

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Rusty is the best to deal with! We deal with Faulkner on a regular basis, and he always makes it a super easy, painless time! More

by ted.wagner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn

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Jun 26, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you, Ted! We’re so glad to hear that Rusty continues to provide you with such a smooth and hassle-free experience. It means a lot to us that you choose to work with Faulkner regularly, and we truly appreciate your continued trust. We'll be sure to pass along your kind words to Rusty, he’ll be thrilled to hear them! Looking forward to seeing you again soon!

June 24, 2025

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Faulkner GMC dealership provided services with professionalism and grace. I will recommend this dealership for your future needs in servicing your vehicle. More

by judidav6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez

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Jun 25, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words and recommendation. We're glad to hear you had a professional and positive experience with our team at Faulkner Buick GMC. Your support means a lot to us and we look forward to helping you with any future vehicle needs.

June 24, 2025

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Very convenient, flexible, clean facility and always very pleasant and helpful! My vehicle was ready just as communicated. More

by Ckraz2210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Jun 25, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We're so glad to hear that you found our facility convenient, clean, and our team pleasant and helpful. It's great to know your vehicle was ready as promised—we always aim for clear communication and smooth service. We truly appreciate your support and look forward to serving you again!

June 21, 2025

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They were very professional, courteous, and thorough throughout the process of repairing our car in a timely manner More

by DELTA283848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez

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Jun 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Delta! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 21, 2025

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Call center 5star. Call backs 5star. Communication 5star. Work ethic 5star. I’ll be back! More

by rlr456
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melissa

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Jun 23, 2025

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 18, 2025

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Friendly and efficient, the car is ready when promised and the billing is accurate. Also, the service More

by ARMANDCOCO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback. We're happy to hear that you found our team friendly and efficient. It's always our goal to have your car ready on time and ensure accurate billing. We appreciate your support and look forward to serving you again.

June 18, 2025

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Fantastic team. Have used many times and always satisfied. Good communication and friendly. Highly recommended. More

by mike_hewitt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Mike. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 14, 2025

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I shouldn’t have got this because I am a dealer but whatever. Here is a good review. More

by peteyjb56
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez

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Jun 16, 2025

Faulkner Buick GMC West Chester, INC. responded

Thanks for the honest review! We appreciate you taking the time to share your thoughts, dealer or not. If there’s anything we can do to make your experience even better, just let us know!

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