Rusty Miller
Rusty Miller at Faulkner Buick GMC West Chester, INC.
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Rusty Miller | Page 3

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.8
96 Reviews
4.8

96 Reviews

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96 Reviews of Rusty Miller

December 01, 2023

Dealership Rating
Employee Rating

Everyone is personable and professional that I speak with each time I’ve been at this dealership. The waiting area is large with plenty of terminals to plug into and the waiting times are pretty much in the More

by PKFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, PKFRANK! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 01, 2023

Dealership Rating
Employee Rating

Leslie is always a pleasure to work with and the dealership is always fast and performs great quality work. More

by Brian B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Brian! If there is anything else we can do to help just let us know! Have a great day!

December 01, 2023

Dealership Rating
Employee Rating

Appointment was easy. Service writer was exceptional. In and out in no time. Offered to wash my car which I had already done. Very pleasant experience! More

by RCUMMINS715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, RCUMMINS! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 29, 2023

Dealership Rating
Employee Rating

Dealer lied about details of vehicle. And then tried to charge us for complimentary oil change. More

by electrogump81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez , Tiffani Wynn

November 25, 2023

Dealership Rating
Employee Rating

I brought my suv in to have my rear hatch module programmed and when I got back in my car it smelled of oil from the mechanic who was in my car. There was greasy finger prints on my steering wheel a More

by sjjenkins86
Service Price Transparency
Workmanship
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Recommend Dealer
No

November 24, 2023

Dealership Rating
Employee Rating

Rusty is always prompt, honest and delivers in a timely manner. Have used them for over 10 years on a variety of vehicles. More

by mclymer
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Tom Delgott

Nov 28, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, mclymer! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 23, 2023

Dealership Rating
Employee Rating

Always professional & courteous Easy to work with, accommodating & respectful. Work is above standard! Would recommend Faulkner to anybody! More

by Jim
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Nov 23, 2023

Jim responded

Ok

November 23, 2023

Dealership Rating
Employee Rating

Leslie is always helpful and pleasant. She is a big reason i use this dealership More

by PHILIPAULD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez , Tiffani Wynn

Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review! Our entire team really appreciates it! Let us know if we can help with anything else!

November 20, 2023

Dealership Rating
Employee Rating

They are very efficient. Very pleasant people and easy to deal with. Will return again More

by PLAWSON0826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez , Tiffani Wynn

Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 16, 2023

Dealership Rating
Employee Rating

Rusty, the service writer at Faulkner was very helpful, informative and diligent at providing tremendous customer service. Thank you More

by LWCJJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

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