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Ryan Arkens
Ryan Arkens | Page 23
General Sales Manager
Frank Boucher Chrysler Dodge Jeep Ram of Janesville
4001 Milton Ave
Janesville, WI 53546
267 Reviews
My passion about cars was drawn out by my grandfather. He would bring me to the local dealership while getting his oil changed. I remember quietly walking through the showroom, staring at the shiniest, newest models, hoping that someone would let me, 6 at the time, drive one. No one did (probably for the better). I started in the automotive industry in 2006. I was excited about meeting new people every day while walking along the rows. I quickly understood that listening to what others are saying is paramount, and quickly moved into management. After a few life changes, I ended up here, at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. I feel like it's home. I've never been more excited to meet people every day, from everywhere, and hear their stories. Please feel free to reach out to me with any questions. We ride with you, every mile!
Read moreDealership Experience
11 yrs, 6 mos
Industry Experience
20 yrs, 1 mo
267 Reviews
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267 Reviews of Ryan Arkens
June 11, 2021
Troy was absolutely fantastic to work with, he made the entire process amazing and we loved his energy and honesty throughout. Would 100% recommend him and will be coming back to him in the future! entire process amazing and we loved his energy and honesty throughout. Would 100% recommend him and will be coming back to him in the future! More
by Bryanna Schwoegler
Other Employees Tagged: Troy Pronschinske , TJ Robinson
June 08, 2021
Great people to work with when you're in the market for a new or new to you vehicle. Rocio was the best sales person I've ever had and would definitely go back and work with her the next time I need a new ve new or new to you vehicle. Rocio was the best sales person I've ever had and would definitely go back and work with her the next time I need a new vehicle. More
by Dawn C.
Other Employees Tagged: Nathan Diederich
June 03, 2021
JJ was great and super helpful, he went above and beyond for us. The whole staff were really friendly and professional. Best dealership I’v ever been to! for us. The whole staff were really friendly and professional. Best dealership I’v ever been to! More
by A.MATA08
Verified CustomerOther Employees Tagged: JJ Janecek
May 19, 2021
They were amazing to work with and I will for sure be back to buy another vehicle soon! Talk about taking care of your customer, wow! They did great, and thank you so much for all the help! Mitchell Per back to buy another vehicle soon! Talk about taking care of your customer, wow! They did great, and thank you so much for all the help! Mitchell Perkins More
by MITCHELLPERKINS9
Other Employees Tagged: JJ Janecek , Cameron Cass, Jeff fields
May 17, 2021
Patrick is the best! I will be a repeat customer again! He goes above and beyond, not to get the sale, but because he cares! He goes above and beyond, not to get the sale, but because he cares! More
by JENNYBECCA123104
Other Employees Tagged: Patrick Dietschweiler, Nathan Diederich , Nate Blaser
May 07, 2021
Patrick was great and Ryan made the purchase easy as the GM. We are already in the process of purchasing our 2nd vehicle with them. GM. We are already in the process of purchasing our 2nd vehicle with them. More
by Gberman
Other Employees Tagged: Patrick Dietschweiler, Nathan Diederich
May 05, 2021
I feel like family since this is the 3rd vehicle I have purchase from Frank Boucher. They really treat you well! Patrick works very hard to make his customers happy. Thank you! purchase from Frank Boucher. They really treat you well! Patrick works very hard to make his customers happy. Thank you! More
by SKERHUTT
Other Employees Tagged: Patrick Dietschweiler, Nathan Diederich
April 30, 2021
Great purchasing experience and friendly staff. I recommend you ask for Bruce Roman. Downfall was when I went to pickup my vehicle there was a scratch on it that wasn't there 2 days before. Was told recommend you ask for Bruce Roman. Downfall was when I went to pickup my vehicle there was a scratch on it that wasn't there 2 days before. Was told it would be repaired that day to be picked up the next morning. I returned and it was not ready. Was told it would be ready that afternoon then was called later that day and was told now next morning. Finally got my car that next day. Did not recieve anything for my inconvenience. More
by N_JERMAN
Other Employees Tagged: Bruce Roman
April 29, 2021
Great staff and first class experience buying a 2021 VW Atlas! Friendly from the start and not overzealous on the sales aspect of the transaction. Good job! Atlas! Friendly from the start and not overzealous on the sales aspect of the transaction. Good job! More
by JAPACHE1969
Other Employees Tagged: Troy Pronschinske
April 28, 2021
The sales person did a decent job, but it's pretty hard to be satisfied when a vehicle that you wait 11 weeks to get is not fully functional when it was delivered. Things went downhill when the Sales M to be satisfied when a vehicle that you wait 11 weeks to get is not fully functional when it was delivered. Things went downhill when the Sales Manager got involved. I can only describe this person as uncaring at best and most likely as rude. I got the sense that he felt he was doing me a favor just to talk to me. In fact his unwillingness to communicate with me resulted in me making 3 trips to the dealership and wait a week to pick up the vehicle and to make matters worse it is still not fully functional. So far two attempts have been made to repair the problem with no success. Currently waiting on a part which will hopefully be delivered next week and hopefully fix the problem. What's sad to me about this is that I did not get a great price, I did not negotiate very hard because I believe that the dealership needs to make a fair profit and in this case they did. It was a very simple transaction for the dealership and they made good money, but delivered a defective vehicle after a long wait and with poor communication by the sales manager. Hopefully the problems will be fixed and the repairs can be completed within the next couple of weeks. It's a sad experience and I would not be able to recommend this dealership to anyone. I realize that sometimes problems happen, but the lack of responsibility that the dealership took was unacceptable in my opinion. Laying blame on FCA and not making an effort to resolve the situation yourselves doesn't help anyone. A simple apology would have been nice and some communication by the sales manager would have helped. I've always bought new vehicles and I can say over the years that this is the worst experience I have had. More
by JBIELAS
Other Employees Tagged: Troy Pronschinske
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