Ryan Broome | Page 23

Went in for a oil and filter change plus tire replacement. Very nice very professional. Helped me out alot. The service was pretty fast as well. replacement. Very nice very professional. Helped me out alot. The service was pretty fast as well. More

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Regular service Maintenance Hi Team, I am very much pleased with the service being done to my vehicle last time and also the advise received from the service adviser was grea Hi Team, I am very much pleased with the service being done to my vehicle last time and also the advise received from the service adviser was great. But regarding the Tyre puncture repair i didn't get a convincing answer. As I installed the tyre in Costco and got it repaired by the Michellin Experts in Costco. But as per the advisor, the tyre wasn't repairable. More

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Service has always been one of the best attributes at Brandon Honda. We consistently use the service department regardless if we end up purchasing the Honda at another dealership. Brandon Honda. We consistently use the service department regardless if we end up purchasing the Honda at another dealership. More

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I went to Brandon Honda dealer ship to got my car oil change done, I had a great service and got it done in an hour! change done, I had a great service and got it done in an hour! More

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Ryan Broome provided excellent service!He was prompt to Ryan Broome provided excellent service! He was prompt to call the tire hazard company to confirm my coverage to ensure they would pay for my new tire Ryan Broome provided excellent service! He was prompt to call the tire hazard company to confirm my coverage to ensure they would pay for my new tire! More

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Outstanding service!! We had our car towed to the shop because it wouldn’t start. The customer service was nice and reassuring about our car. We thought the starter was bad but it wasn’t, the next day because it wouldn’t start. The customer service was nice and reassuring about our car. We thought the starter was bad but it wasn’t, the next day we received notification that nothing was wrong with the car and come pick it up. I am still recovering from the shocking news “nothing was wrong “. More

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Service was great and was completed in a timely manner. Sales department was phenomenal and made sure I was taken care of. I will be visiting this dealership again. Sales department was phenomenal and made sure I was taken care of. I will be visiting this dealership again. More

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good work done by Ryan my service person did everything to make me happy he really went out of is way for me Ryan even had two service person to ride with me so I could show my service person did everything to make me happy he really went out of is way for me Ryan even had two service person to ride with me so I could show him the noise More

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Broome was excellent!! Answer all my questions with no hesitation and provide best option. He went above and beyond so A+ for Broome with no doubt hesitation and provide best option. He went above and beyond so A+ for Broome with no doubt More

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Advisor exceeded expectations Even though the advisor, Ryan Broome exceeded my expectations of customer service. I walked away feeling less confident in whether I wanted to continu Even though the advisor, Ryan Broome exceeded my expectations of customer service. I walked away feeling less confident in whether I wanted to continue doing business with that particular dealership or not. I originally went in for an oil change, in which I had a coupon for which made me super excited that I was saving money. After it was said and done at 45.00 dollar oil change turned into 189.62. I was promised a complimentary car wash with the service I received. Needless to say I did not receive the carwash I was promised, but was also highly offended when approached by one of the valet employees who proceeded to tell me that I was not the owner of my own vehicle. I was a first time customer who was recommended by my brother who said they had great service and that I should take my vehicle to brandon honda. I am disappointed at the fact that I spent more than intended and was only offered a detail car wash for all my trouble. I do not believe that overall the brandon honda is a terrible place, but I do believe that some adjustments can be made. I believe that if your going to upsell customers on extra service that they may need, especially if not attended the company should at least try and provide a good discount to counteract pricey service Bill's. Possibly willing to give a second chance More

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