Ryan Carroll
Ryan Carroll at Jerry's Toyota
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Ryan Carroll

Service Advisor

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

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4.1
10 Reviews
4.1

10 Reviews

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10 Reviews of Ryan Carroll

April 25, 2024

Dealership Rating
Employee Rating

Very professional, quick service in a comfortable environment. Kind service members willing to go the extra mile. More

by chuka.qrt1
Service Price Transparency
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Recommend Dealer
Yes

April 22, 2024

Dealership Rating
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A good and fast experience. Courteous and helpful. Clear explanation of my service and economical More

by leak113051
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with us!

April 19, 2024

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Employee Rating

I'm very happy with this dealership. The service is excellent. I'm not understanding what happened with the recall about the passengers airbag, but I hope it does get resolved More

by renae.melton
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 19, 2024

Jerry's Toyota responded

Thank you for providing a positive review on your experience with us! If you would like more information on the airbag recall, please reach out to our Service Lane Manager Yolanda Daughtry at ydaughtry@jerrysautogroup.com or call 410-661-5700.

February 22, 2024

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Employee Rating

Had 2pm appointment. .arrived before 2 pm on time, was a long line in service area, the person who came out to confirm appointment name Ryan ask if I had appt I replied ye More

by Patches0512
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Morton

Feb 24, 2024

Jerry's Toyota responded

Thank you for providing feedback on your experience with us. We do apologize your visit was a Less than stellar one and will provide your review to our management team for their attention. If you would like to discuss your experience further, please email our Service Director at jmontoya@jerrysautogroup.com or call 410-661-5700.

February 22, 2024

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Heather and Ryan were so helpful. I was in and out in no time. Always treated great when I’m there. More

by Lynnie040
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Recommend Dealer
Yes
Feb 24, 2024

Jerry's Toyota responded

It’s our pleasure to serve you! Thank you for providing feedback on your experience with our staff!

January 08, 2024

Dealership Rating
Employee Rating

Jerry’s Toyota has reversed my opinion of dealership service departments. The work has always been excellent and timely. I actually feel like they look after my best interests by the inspections each 50 More

by jcfortney
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Haskins

Jan 09, 2024

Jerry's Toyota responded

Thank you for providing such a wonderful review of your experience with us! We love to hear reviews like this!

December 12, 2023

Dealership Rating
Employee Rating

Ryan and the team at Jerry’s Toyota did an excellent job as always. Always a great experience More

by E30M3
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Recommend Dealer
Yes
Dec 20, 2023

Jerry's Toyota responded

Thank you for sharing your review!

August 26, 2023

Dealership Rating
Employee Rating

Horrible pickup my they put a dent in it and didn't tell me. Service dept has no professionalism. More

by Durango
Service Price Transparency
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Recommend Dealer
No
Aug 27, 2023

Jerry's Toyota responded

Thank you for providing feedback on your recent service experience. We will provide your review to our management team for their attention. If you would like to discuss your experience further, please email our service manager at nhillenburg@jerrysautogroup.com or call 410-661-5700.

August 25, 2023

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Employee Rating

Ryan provided me with excellent customer service. Kept me up to date with the services required and made sure I understood everything. More

by deebull32
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2023

Jerry's Toyota responded

Thank you for providing such a wonderful review on your experience with Ryan! We look forward to seeing you on your next visit!

August 24, 2023

Dealership Rating
Employee Rating

Associate and others were pleasant and greeted me. Service was prompt and I was picked picked up and dropped off as promised. It was a satisfying experience. More

by pgwynn1530
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Jerry's Toyota responded

Thank you for providing such a wonderful review of your experience with us!

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