Ryan Chou

Ryan was very knowledgeable about the car I was interested in (not an Audi). He went out of his way to be helpful throughout the whole process of purchasing the car - thanks Ryan! interested in (not an Audi). He went out of his way to be helpful throughout the whole process of purchasing the car - thanks Ryan! More

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Classic bait and switch pricing. I went down to check out a 2019 Audi e-tron listed for sale at $38,000. First, I was trading emails with someone asking what the out-the-door price w I went down to check out a 2019 Audi e-tron listed for sale at $38,000. First, I was trading emails with someone asking what the out-the-door price would be and getting quoted around $42,000. I wanted to stay in the low 40s, so I shopped around for a couple of days. I found the same Audi e-tron University Audi had but it was in Bellevue. The only difference was the mileage; the one at University Audi had around 14,000 fewer miles than the Audi e-tron in Bellevue. I leaned more toward the University Audi because it was a CPO e-tron with less mileage. When I showed up at the University Audi, we did the standard test drive, talked about the features, etc. The salesperson was okay but didn't want to listen. I was already pre-approved through my credit union, so when we started talking numbers, he kept pushing to finance through them, which was a higher APR. He kept saying that the 14,000 mileage difference was immense and that he wouldn't do it because the other Audi e-tron had "too many miles." Their Audi had 22,000, while the other one had 36,000. When we got the numbers, the Audi e-tron listed at $38,000 was now $47,000. When I asked why the car had jumped this much, they explained all these add-ons I didn't want. A $1,000 for some interior Scotchguard, an anti-theft package where if someone stole the car, they would cut me a check for $2,000 or something along those lines. (I'm pretty sure that's what insurance is for.)I told them where I needed to be at a price, and we kept hovering around 44-45k. I mentioned my max was $43,000, more than enough to cover the tax, title, and other fees. And they kept pushing that I was "only" around $1,500 off and to come up. I walked away because it started becoming the classic car salesman game. As we were leaving, the salesperson tried to ask us again what our bottom price would be, and they were "talking to the GM." Again, I said $43,000, and they told me they couldn't do it. The next day, I got the other Audi in Bellevue for an out-the-door price of $39,499. It took me 30 minutes to discuss it, give them my pre-approval, and complete the paperwork. I had the e-Tron I bought looked over by a mechanic, and since it was a lease return, nothing was wrong with it. Overall, if you're looking to waste time and play the classic back-and-forth salesperson to Manager xx, then University Audi Lynnwood is the place for you. More

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