Professional, new there product, especially my salesman
Ryan,couldn’t ask for anyone better !!!!
👍👍👍 Dealership
Ryan,couldn’t ask for anyone better !!!!
👍👍👍 Dealership
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by irwinschwartz
Jul 13, 2025 -
Coral Springs Kia responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Petri Seppanen
Kia General Sales Manager
Everyone we dealt with was welcoming and very
professional! This was my daughter's 2nd time purchasing a car here!
professional! This was my daughter's 2nd time purchasing a car here!
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by CCOMER7275
Verified Customer
Verified Customer
Other Employees Tagged:
Andrew Jimenez
Jul 04, 2025 -
Coral Springs Kia responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Coral Springs Kia. We look forward to having you as one of our valued customers for many more years to come!
Petri Seppanen
Kia General Sales Manager
Ryan was great.
The car buying process was long, as always, but thanks to Ryan, it was pleasant. Sales managers and financing team were also helpful. Walked away for
The car buying process was long, as always, but thanks to Ryan, it was pleasant. Sales managers and financing team were also helpful. Walked away for the first time in a while feeling I didn’t get screwed. So much so that I was willing to purchase GAP insurance from you guys.
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by Mezas
Verified Customer
Verified Customer
Jul 01, 2025 -
Coral Springs Kia responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Petri Seppanen
Kia General Sales Manager
They were super, very helpful, didn't pressure me,
explained a lot about plug-in hybrids.
explained a lot about plug-in hybrids.
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by GSAFFELL
Verified Customer
Verified Customer
May 09, 2025 -
Coral Springs Kia responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Petri Seppanen
Kia General Sales Manager
This is a no bull dealership.
They are awesome and they know about customer service.
They are awesome and they know about customer service.
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by Stephenbukovi@gmail.com
Verified Customer
Verified Customer
May 02, 2025 -
Coral Springs Kia responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coral Springs Kia.
Petri Seppanen
Kia General Sales Manager
Ryan really work hard to find something in my budget and
some reliable and dependable.
some reliable and dependable.
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by tylerm9081
Verified Customer
Verified Customer
Mar 31, 2025 -
Coral Springs Kia responded
Thanks for your feedback on your recent visit to Coral Springs Kia. It's great to hear that we were able to assist you and that you had such a positive experience.
Petri Seppanen
Kia General Sales Manager
Talking to Ryan was delightful, he was invested in
getting me the best deal possible. Stay was pretty lengthy none of it Ryan’s fault hoping to now trade in my wife’s car hope that experience will be
getting me the best deal possible. Stay was pretty lengthy none of it Ryan’s fault hoping to now trade in my wife’s car hope that experience will be as positive as this.
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by LUIAN101
Verified Customer
Verified Customer
Feb 23, 2025 -
Coral Springs Kia responded
Thank you, Luian, for choosing Coral Springs Kia. Your feedback and rating mean a lot to us. We're glad Ryan was able to help, and we hope to see you again!
Petri Seppanen
Kia General Sales Manager
Where do we start?
We were approached about trading in our 2022 K5 By Ryan Dukes with three payments left on the lease when I brought my car in for service. We thought
We were approached about trading in our 2022 K5 By Ryan Dukes with three payments left on the lease when I brought my car in for service. We thought Ryan did a good job of communicating the prices and the fees and the term of the new 2025 K5 with “THE DEAL OF A LIFETIME!” Until we got to the dealership to do the deal on January 18th. Finance was a disaster! The terms were wrong, The down payment was wrong, as well as tried to sell us one unnecessary product after another! To top it off After driving away with the car late Saturday night, we received a call on Thursday (5DAYS LATER!)from finance that we never submitted a copy of the Proof of insurance Saturday night, which I did. So payment was never sent to pay off the 2022 trade. After going back-and-forth, finance stated that proof of insurance was a stipulation for the loan which it was not listed anywhere on the sheet. They admitted that. Then finance said the 2022 was not paid off because they didn’t receive our Three recent paystubs which were sent prior to the DEAL GOING THROUGH!! We have been harassed by Kia finance Co. for the payment of the 2022 Kia, which I have documentation stated that I did not need to pay, up to 17 calls a day since JANUARY 20th. Not to mention the 2025 Kia that they just sold us is financed through the same company. Kia finance stated that they have zero communication with their dealerships. Here we are 24 days later and payment has still not been received for the 2022 trade-in or lease turn in whatever it’s called. Kia Coral Springs dealership has stopped answering Texts and returning phone calls. We had to contact an attorney for our options. Overall, I feel that Coral Springs Kia only cared about the sale and their FIVE STAR SURVEY! We can keep you posted on the outcome. As a returning customer we will never do it again. And Andrew in finance acted as if he did us a favor…
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by TerryMom1215
Verified Customer
Verified Customer
Other Employees Tagged:
Andrew in FINANCE
Feb 12, 2025 -
Coral Springs Kia responded
Terry, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Respectfully,
Tala Abdelmajid
Customer Service Director
tabdelmajid@CSAMAuto.com
Feb 12, 2025 -
Coral Springs Kia responded
Thank you for sharing your feedback. We sincerely apologize for the frustration you've experienced. To clarify, the delay in funding was due to the bank's approval process ( Dealer has no control over it) , which required certain stipulations for the loan to be approved, such as pay stubs, references, and an interview etc. This is a standard procedure, especially when a customer has a challenged credit score. Unfortunately, this caused the delay in processing your loan and the payoff for your 2022 Kia. We understand how this situation has been frustrating. We value your feedback and will work to improve the process moving forward. If you have any further concerns, please don’t hesitate to reach out.
Tala Abdelmajid,
Customer Service Director
tabdelmajid@CSAMAuto.com
This is the 3rd car I’ve bought here.
Everyone is so accommodating. Ryan Dukes was great to work with. There is no overselling. They really go out of their way to get you the car yo
Everyone is so accommodating. Ryan Dukes was great to work with. There is no overselling. They really go out of their way to get you the car you want.
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by Shalbe505
Feb 10, 2025 -
Coral Springs Kia responded
It's great to hear that Rayn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Coral Springs Kia!
Petri Seppanen
Kia General Sales Manager
Very professional.
Answer all of requests. Always checked on me after the deal. Made me feel important
Answer all of requests. Always checked on me after the deal. Made me feel important
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by TINID9
Verified Customer
Verified Customer
Feb 10, 2025 -
Coral Springs Kia responded
Thank you for your very kind review. Ryan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Coral Springs Kia.
Petri Seppanen
Kia General Sales Manager