Ryan Ford | Page 3

Highly professional I have the pleasure to deal with Mr. Ford recently buying a used Jeep with a trade-in Ryan provided an extraordinary effort to make my experience i I have the pleasure to deal with Mr. Ford recently buying a used Jeep with a trade-in Ryan provided an extraordinary effort to make my experience in buying the car I liked a pleasant one. He went the extra mile to make it happen with a smile. He was not pushy or nagging; he was genuine that I get what I need. He promised a few issues before the deal was done and fulfilled all his promises. Two thumbs up and keep this great job. More

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Great service Cadillac of Troy went out of there way for us when we came to buy a used vehicle. Ryan Ford worked very hard to find the right car for us and made sur Cadillac of Troy went out of there way for us when we came to buy a used vehicle. Ryan Ford worked very hard to find the right car for us and made sure we got the best service possible! If anyone is looking to buy a new or used car go to Cadillac Of Troy and ask for Ryan he will take very good care of you! All staff was very friendly and professional and they go above and beyond for there customers! Thanks suburban Cadillac of Troy! More

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Helpful long distance experience We were looking for a specific used car and found what we were looking for, 5 hours away from home. We contacted Ryan, and he was so helpful, sending We were looking for a specific used car and found what we were looking for, 5 hours away from home. We contacted Ryan, and he was so helpful, sending us photos and being our eyes to give us all the details we needed to know about the vehicle. We ending up purchasing it and making the trip to Suburban. It was nice to meet this professional, friendly young man in person, and, thanks to his preparedness, we had everything we needed to drive off with our beautiful car. We highly recommend Ryan! More

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Not good with internet sales I'm actually still laughing. Suburban had a car for sale at $19,500. I offered the $18,250 via email. They turned it down and didn't counter. Two I'm actually still laughing. Suburban had a car for sale at $19,500. I offered the $18,250 via email. They turned it down and didn't counter. Two days later the price has been reduced to $17,500. I suspect it's not the salesperson - but rather the management. In any event - they probably lost $1k or more on this car. Oh . . . and when the price was reduced - they didn't contact me. The owners might want to pay a bit more attention More

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Good overall Aaron was good to work with. Only complaint is final lease price when working with the finance manager was slightly higher than what was ultimately qu Aaron was good to work with. Only complaint is final lease price when working with the finance manager was slightly higher than what was ultimately quoted on phone by Aaron More

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Organized, professional, and overall nice people I was nervous, wasn’t for certain if i would get approved, the sales department is awesome, I left with a beautiful vehicle, and happy with my wonderf I was nervous, wasn’t for certain if i would get approved, the sales department is awesome, I left with a beautiful vehicle, and happy with my wonderful experience, fast and efficient service. I’m greatful I chose suburban of Troy. More

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