Ryan Getzinger
Ryan Getzinger at Coastal Volkswagen
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Ryan Getzinger | Page 2

Service Advisor

Coastal Volkswagen

1 Saturn Drive
Hanover, MA 02339

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4.7
582 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

10 yrs, 5 mos

4.7

582 Reviews

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582 Reviews of Ryan Getzinger

March 17, 2024

Dealership Rating
Employee Rating

Service advisor was very knowledgeable about Volkswagen products and factory warranty information and was helpful from the moment I dropped my car for drive ability concern to the point I picked the vehicl More

by NDFORMAN04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Stenberg

Mar 18, 2024

Coastal Volkswagen responded

Thank you NDFORMAN04, We're glad you had a good experience working with our service team at Coastal VW, We appreciate your business and hope to see you again in the future.

March 15, 2024

Dealership Rating
Employee Rating

Service was great; waiting room was nice and clean; coffee & tea station in waiting room with comfortable chairs and TV. Staff was very polite and gave realistic time frames for work to be completed. More

by LDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Stenberg

Mar 15, 2024

Coastal Volkswagen responded

Thank you LDA, for sharing your positive feedback of our service team at Coastal VW, We appreciate your business and look forward to working with you again.

February 25, 2024

Dealership Rating
Employee Rating

Everything was great! Everything went smoothly and both kids are very happy! Everything went great More

by Shaunaperry77
Recommend Dealer
Yes

Other Employees Tagged: Ryan Getzinger

Feb 26, 2024

Coastal Volkswagen responded

Thank you Shaunaperry77, for sharing your experience with Ryan and our service team at Coastal VW. We appreciate your business and look forward to working with you again.

January 27, 2024

Dealership Rating
Employee Rating

Service took me early, then help with a problem they diagnosed right there I wasn't aware of. Great people to deal with More

by darkknight22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Coastal Volkswagen responded

Thank you darknight22, for sharing your experience with our team at Coastal VW. We truly appreciate your business !!

January 25, 2024

Dealership Rating
Employee Rating

The employees were kind and courteous. This survey is annoying, but Coastal employees are quality employees More

by deltamom678
Recommend Dealer
Yes

Other Employees Tagged: Ryan Getzinger

Jan 26, 2024

Coastal Volkswagen responded

Thank you deltamom678, for you positive feedback of our team at Coastal VW, We truly appreciate you taking your time to share your experience with us.

January 19, 2024

Dealership Rating
Employee Rating

I took my car in to have a simple part replaced and this has been a two month process and the parts still have not come in. More

by Mamab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Stenberg

Jan 19, 2024

Coastal Volkswagen responded

We are disappointed to see this review. The production of parts outside of our capabilities but we have escalated all backordered parts to the highest level with the manufacturer. We'd be happy to determine the current status if you'd like to contact us in the service department.

January 17, 2024

Dealership Rating
Employee Rating

very nice people, quick and reliable, i enjoy my experience taking my car to be serviced More

by austingaenicke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Coastal Volkswagen responded

Thank you austingaenicke, for your feedback of our team at Coastal VW, We look forward to seeing you again in the future.

January 17, 2024

Dealership Rating
Employee Rating

Great people and a pleasure to work with! Even was awesome and easy to work with from start to finish. More

by brianrn7
Recommend Dealer
Yes

Other Employees Tagged: Evan Chochrek, David Spellman

Jan 18, 2024

Coastal Volkswagen responded

Thank you brianrn7, for sharing your experience with Evan and our sales team at Coastal VW, We truly appreciate your business .

January 17, 2024

Dealership Rating
Employee Rating

Excellent service from everyone, especially from the initial call to service with Donna. Thank you More

by murfsurf4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Coastal Volkswagen responded

Thank you murfsurf4, We're glad your had a good experience with our team at Coastal VW, We truly appreciate your business and look forward to seeing you again.

January 17, 2024

Dealership Rating
Employee Rating

Excellent fast and friendly service. Went in on a pre-holiday slow day and my card was serviced within 2 hours! More

by dmeffan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Stenberg, John Hoffman

Jan 18, 2024

Coastal Volkswagen responded

Thank you dmeffan, For sharing your experience with our service team at Coastal VW.

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