Ryan Heine | Page 64

First good car buying experience I have purchased many, many new and used vehicles over the years. Sometimes the experience is ok but it has never been good before. My salesman Ryan I have purchased many, many new and used vehicles over the years. Sometimes the experience is ok but it has never been good before. My salesman Ryan Heine was excellent. Super attentive and went out of his way to answer all my questions and explore different vehicles and financing types for me. The new dealership was beautiful and the financing gal was even normal.......not the usual smoke and mirrors game you usually have to endure when purchasing a car. My new vehicle is great, my salesman was awesome and I would recommend purchasing from Braeger Ford. More

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outstanding Ryan and Dan were very quick to respond to any questions that I had and if he didn't know he would text me themail answer as soon as he did. The deale Ryan and Dan were very quick to respond to any questions that I had and if he didn't know he would text me themail answer as soon as he did. The dealership itself was amazing and the people working there we're even better. They got me in and out of there as quick as possible and they were all very helpful. I didn't have to stand around waiting like most dealerships and they didn't try to make me buy something I didnt want. They weren't pushy and that made it all worth while. I will definitely be going back for my next vehicle. More

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great experience I bought a 2015 Ford Fusion and really like the car. Ryan was great to work with while negotiating the price. The rest of the sales staff were very fr I bought a 2015 Ford Fusion and really like the car. Ryan was great to work with while negotiating the price. The rest of the sales staff were very friendly as well . Thanks for the easy hassle free no pressure buying experience. More

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Not bad. Just okay. Generally I'm a pessimist when it comes to car salesmen and dealerships, although Ryan was a pretty good guy to work with. I knew pretty much exactly Generally I'm a pessimist when it comes to car salesmen and dealerships, although Ryan was a pretty good guy to work with. I knew pretty much exactly what I wanted and they were happy to oblige. There's several things I noticed which I would caution other potential buyers about. First, the finance guy. I wanted a lower monthly payment on a lease, which they did manage to do but only by choosing a higher model Escape (SE vs. S), which saved $20 a month. This is because the residual value was higher on the SE model, which also means paying more if choosing to buy the vehicle at the end of the lease. I knew this going into it, but the math for me still put the vehicle in range of where I wanted to be. I would caution other buyers who may not realize this, lest they be steamrolled into a more expensive vehicle without realizing the trade-off. Secondly, the price of the vehicle itself was never brought up. You can negotiate prices on a lease, however I qualified for Ford's X-Plan (or so I was told), so it was a fixed price offered by Ford. However, the fixed price I was offered did not match the fixed price on Ford's x-plan. The only reason I didn't complain or leave entirely was because the price I paid with customer rebate was lower than the x-plan price, which I'm going to, in good faith, believe doesn't include any rebates as it's below invoice. Overall, according to truecar, I received a "fair price". Can I complain? Probably, as there's slight deception at play. Is it worth it? In the end I'm happy with the SUV and the price is what I wanted to pay. Everybody wins. Overall? I liked working with Ryan, he's a pretty straightforward, nice guy to deal with. As for the dealership? I think the shady factor increased a bit. But I'm not blaming the salesman. That's finance and the floor manager's department. Would I go back? The only reason I stayed this time is because Ryan worked with me for a really long time and that meant a lot. I would check prices next time, but not without visiting competing dealerships first. Would I recommend it to anyone else? Yes, with the caveat being do your homework before coming in. They're out there to make money first. Might as well go with the dealership looking to make money and give you the best deal. There's no shortage of them out there. More

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good service Ryan was very courteous and straightforward throughout our dealings. He was patient as I worked through several options at other dealers. In additio Ryan was very courteous and straightforward throughout our dealings. He was patient as I worked through several options at other dealers. In addition, he kept in constant contact even checking in several days after I purchased the vehicle. I am very happy with the service provided by Ryan. More

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Buying a Car Ryan was very knowledgable about the vehicle he sold me. We ended up buying two vehicles, Ford Focus and the Edge. The experience of buying a car wa Ryan was very knowledgable about the vehicle he sold me. We ended up buying two vehicles, Ford Focus and the Edge. The experience of buying a car was very pleasant. I hate shopping for a new car, but the service that Ryan provided to my family and I was a wonderful experience. I would recommend him to my friends and family. Thanks Ryan for a job well done. More

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easier than i thought I found the car on Carfax and called the dealership. I spoke to Ryan. I was nervous when i arrived,but Ryan made me feel comfortable. He did all he co I found the car on Carfax and called the dealership. I spoke to Ryan. I was nervous when i arrived,but Ryan made me feel comfortable. He did all he could to help put me in the car i selected. Dan from management was helpful in getting me a better interest rate than my bank was offering. They worked hard to get me my car and i will recommend Braeger Ford to any one who is looking to buy a car. More

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