Ryan Kinkade | Page 137

Resetting computer Efficient service representative. Express service was fast. The Brookstone chairs in the waiting room are wonderful, helped to pass the time while Efficient service representative. Express service was fast. The Brookstone chairs in the waiting room are wonderful, helped to pass the time while relaxing. great service! More

by JUDYNDRJ Verified Customer Verified Customer

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over and above I used express service to have a new tire installed. The process was quick and efficient. Waiting area was comfortable. The guys in the pickup ar I used express service to have a new tire installed. The process was quick and efficient. Waiting area was comfortable. The guys in the pickup area were very attentive and went out their way to get my car through the car wash to get me on my way, More

by HPERKINS19115 Verified Customer Verified Customer

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Great Experience Ryan was great to work with and very informed. He also went out of his way to work with us on a few issues, post sale. Ryan was great to work with and very informed. He also went out of his way to work with us on a few issues, post sale. More

by NAPOLITANI Verified Customer Verified Customer

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Best service ,professional customer service,mechanics know what they doing! NEXT DAY APPOINTMENT! Very professional front Desk! BEST BEST BEST BEST BEST BEST BEST ,professional customer service,mechanics know what they doing! NEXT DAY APPOINTMENT! Very professional front Desk! BEST BEST BEST BEST BEST BEST BEST BEST BEST BEST BEST More

by SEMACOINC Verified Customer Verified Customer

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The Mercedes Benz Experience The representatives were personable, patient and professsional It was a pleasant, timely experience. I really loved that the rental/ loaner car ser The representatives were personable, patient and professsional It was a pleasant, timely experience. I really loved that the rental/ loaner car service was available. I felt like a very special woman, a.k.a., landed on the Red Carpet. More

by BETEASLEY Verified Customer Verified Customer

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Air Filter wasn't tightened onto Throttle body.. Went in for my first service 10k service on my Sprinter. Got the car back and started driving, realized that the coolant was on low so I decided to ad Went in for my first service 10k service on my Sprinter. Got the car back and started driving, realized that the coolant was on low so I decided to add some in. Once I opened the hood, I noticed the air filter hose that goes into the throttle body was completely loose! All the wires were not clipped back on where they should be. They did not top off my fluids.. they did not put the wiring back to how it should be coming out of a dealership.. and the air filter hose was completely loose.. if I wouldnt check, I couldve easily ruined my engine if debris would get into there since! More

by SPOSTEVKA Verified Customer Verified Customer

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Great Experience My 2nd Time Here I saw the car I wanted online and requested more info on it and they contacted me and set up an appointment and when I pulled up they had the car out I saw the car I wanted online and requested more info on it and they contacted me and set up an appointment and when I pulled up they had the car out already for a test drive. Knocked that out and came back and did the paperwork and drove off the same day in my new car. Loved it and they even gave me a free gift for my child because my wife is expecting, which prompted my visit to get a bigger car. Thanks Ft Washington. More

by MRWESTFD Verified Customer Verified Customer

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Service B/ Inspection I would highly recommend Ft. Washington Mercedes Benz service center over all others. I have had bad experiences at other Mercedes dealerships/service I would highly recommend Ft. Washington Mercedes Benz service center over all others. I have had bad experiences at other Mercedes dealerships/service centers. The Ft. Washington dealership/service center is one of the reasons I stay with Mercedes. Always receive great service without a hassle. I have a hectic work schedule and I have very little personal time. Mercedes Ft. Washington has always made it easy for me to have my vehicle serviced, I truly appreciate the worry-free experience and the respect for my time. More

by Lisa19 Verified Customer Verified Customer

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Sterling Service I was able to bring my Mercedes C300 without an appointment on a Saturday to Express Service. I received a quote for my broken headlight, waited only I was able to bring my Mercedes C300 without an appointment on a Saturday to Express Service. I received a quote for my broken headlight, waited only a short time, and was charged less than the quote (which was based on an hourly labor rate but the job took less than an hour). Popcorn and muffins and coffee also helped. More

by SATISFIEDCUSTOMER Verified Customer Verified Customer

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Great customer service The service was excellent and fast. Also, while you wait, they provide massage chairs, TVs, and snacks. MB treats their members great. My only issue w The service was excellent and fast. Also, while you wait, they provide massage chairs, TVs, and snacks. MB treats their members great. My only issue was the rep eating his breakfast while checking my car in. I understand it’s early, 9:30AM, but I also know that eating on the front line, while helping a customer is inappropriate. Other than that, the service and treatment was excellent! More

by JALENEBRISTER Verified Customer Verified Customer

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