Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 141

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

15 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

1422 Reviews of Ryan Kinkade

September 15, 2018

Dealership Rating
Employee Rating

Excellent Service Fort Washington Benz Fix the problem the first time... And the representative was knowledgable about the vehicle.. I will definitely continue to servi More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 13, 2018

Dealership Rating

great they said what needed to be fixed then they took very good care of my car . is running great they kept me in formed every step of the way they wer More

by MJJPLUMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 11, 2018

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Employee Rating

Execellent Service The people at Fort Washington Mercedes has always provided us with excellent service. It's a pleasure to visit the dealership and it's staff. More

by DEHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Colantonio

September 10, 2018

Dealership Rating
Employee Rating

Service Good on time Service. This was my third time in last 3 years. Good service every time Every one was nice No other comments this time. More

by RAJMALHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 10, 2018

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Employee Rating

Nice experience , even for a busy day. Everyone was so friendly and polite. A definite plus. The only drawback was the (2) person counter for loaners. But they happened to be slammed that d More

by LOUPOMPILI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2018

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Employee Rating

Dealership Sucks Sends unsolicited marketing emails. Puts my email address on lists that I did not authorize. Poor customer service. Regret ever going to this place More

by DSMITHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 08, 2018

Mercedes-Benz of Fort Washington responded

DSmithey, I am sorry that you received unsolicited e-mails. I am also concerned by your statement that you were put on a list. As you can imagine, hearing from a customer that they were receiving e-mail they should not and that they were added to a list when the dealership does not give out e-mails to any third parties not involved with client follow-up (as appropriate and only if the client has not opted out) is very upsetting. I would very much like to get to the bottom of these two issues. Can you share more details or forward the marketing e-mail you received? My name is Colin Mattis. I am the Client Advocacy Manager for Park Avenue Motor Cars, the parent company of MB Fort Washington. It is my responsibility to intercede on behalf of our clients when they feel one of our dealerships has failed to provide a level of service commensurate with the Mercedes-Benz brand. Can you share more details?

September 06, 2018

Dealership Rating
Employee Rating

Great Service Dept. Ryan is just the best!!! Great Service Dept !!! Ryan is a wonderful Manager and the women that helped me is the service dept was just so efficient and friendly. Thanks for More

by LKDINSPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The new girl that helped me was terrific

September 05, 2018

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Employee Rating

very satisfied with services!! My service advisor, Tony Colantonia always make sure that services on my automobile are handled in a timely manner. If there are additional concerns More

by COLEMANLEGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony "Tony" Colantonio; James "Cecil" Cathie; Orville Coxen (Retired)

September 05, 2018

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Employee Rating

Great Customer Service I came in without an appointment and they got me in right away . Check out the car everything was fine. I was back on the road in thirty minutes. The More

by bjenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 04, 2018

Dealership Rating
Employee Rating

Awesome Service- 10,000 miles My GLE coupe service was quick and under 1 hour. Great service and also a great running vehicle Costs could be less expensive especially on my 1st v More

by ASEIBERLICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Liss

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