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Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 16

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

16 yrs

Industry Experience

33 yrs

1422 Reviews of Ryan Kinkade

November 14, 2023

Dealership Rating
Employee Rating

Excellent service at Ft Washington Mercedes. The communication was easy and I always understood what was happening with my vehicle. More

by KIMSHEPPARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Nov 14, 2023

Mercedes-Benz of Fort Washington responded

Hey Kim, thank you for the 5-star rating! We're delighted to know you had an excellent service experience at Mercedes-Benz of Fort Washington. We look forward to serving you again! Safe travels!

November 13, 2023

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Employee Rating

I think the people are very attentive to the customer and customer concerns . I think they go above what is expected to please the customer which is always a positive outcome . More

by SES3GIRLS
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 14, 2023

Mercedes-Benz of Fort Washington responded

We appreciate your kind words about our team at Mercedes-Benz of Fort Washington! We always strive to exceed expectations and provide top-notch service. Thanks for sharing your positive experience with us!

November 10, 2023

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Employee Rating

Always a pleasure to deal with. Would recommend them to anyone. Service writer was also great. More

by CRAIGFAMILY6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Nov 10, 2023

Mercedes-Benz of Fort Washington responded

Thanks for your continued trust in the Mercedes-Benz of Fort Washington team! We appreciate your business, as well as your kind review, and look forward to seeing you at your next visit!

November 07, 2023

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Employee Rating

The best! Everyone is extremely knowledgeable and very personable. Always prompt service. Never have been disappointed. More

by DIANEF37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Nov 08, 2023

Mercedes-Benz of Fort Washington responded

We're delighted to know that you've consistently had prompt service experiences with us at Mercedes-Benz of Fort Washington. Thank you for your loyalty and feedback! We'll see you next time. Safe travels!

November 07, 2023

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Employee Rating

Takes too long to get an appointment for service. Otherwise I am happy with it. More

by SUSAN.LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Nov 09, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the review, Susan. We try to accommodate all our customers in a timely manner and sincerely apologize for the delay you experienced with your appointment. We appreciate the feedback and will certainly take it into consideration moving forward. Thanks for your patience and please don't hesitate to reach out directly if you have any additional questions or concerns. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

November 07, 2023

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Awesome service people and very kind and pay attention to the car owner. would recommend to anyone. More

by RNEARY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Nov 07, 2023

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words and for taking the time to share your positive experience with our service. We're delighted to hear that you had a great visit and that our team paid attention to your needs at Mercedes-Benz of Fort Washington! Safe travels!

November 05, 2023

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Employee Rating

I needed body work on my car and it was done expertly. Everyone was helpful and polite. I was very happy with the service and the repair on my car. More

by HARRCOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Nov 06, 2023

Mercedes-Benz of Fort Washington responded

We're glad to know that you were satisfied with the bodywork and service on your car at Mercedes-Benz of Fort Washington. Your feedback is greatly appreciated, thank you!

November 04, 2023

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Dealership was modern and staff was friendly and helpful,NIce variety of cars in display. More

by STORE0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Nov 06, 2023

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience with us! We're delighted to hear that you found our dealership modern and our staff friendly and helpful. Providing a positive and welcoming environment for our customers is one of our top priorities at Mercedes-Benz of Fort Washington!

November 03, 2023

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Employee Rating

Sent my benz in for a mandatory brake-related recall repair. I had to make all the towing arrangements for a flat-bed tow truck to take my vehicle to the shop. The repair was done in one day. However, More

by RWMUENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Witman

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Nov 03, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience you encountered throughout your experience. We appreciate the feedback and will certainly take it into consideration for future improvements. Thanks again and please don't hesitate to reach out directly if you'd like to discuss the situation in greater detail. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

November 02, 2023

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Employee Rating

Mercedes Benz offers quick and detailed guaranteed service which is comfort to their customers to know that their ride is well taken care of. More

by UWILKS11
Recommend Dealer
Yes
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Nov 03, 2023

Mercedes-Benz of Fort Washington responded

We're glad to know you appreciate the quick and detailed service provided by our team here at Mercedes-Benz of Fort Washington. Ensuring your ride is well taken care of is always a priority for us! Thanks for the positive feedback.

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