Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 17

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

16 yrs

Industry Experience

33 yrs

1422 Reviews of Ryan Kinkade

November 02, 2023

Dealership Rating
Employee Rating

Excellent service and great service experience. Good customer support and courtesy car was icing on the cake. Good warranty explanation and recalls needed. More

by HCMAFURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Nov 02, 2023

Mercedes-Benz of Fort Washington responded

We're glad to know you had an excellent service experience at Mercedes-Benz of Fort Washington! It's great that our team could provide good customer support and a courtesy car. We appreciate your feedback on the warranty explanation and recalls as well. Safe travels ahead!

November 01, 2023

Dealership Rating
Employee Rating

Good experience, I went there not expecting service, but was pleasantly surprised at the efficiency of the service received. More

by DFPCFO
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Nov 01, 2023

Mercedes-Benz of Fort Washington responded

We're delighted to know that our team at Mercedes-Benz of Fort Washington exceeded your expectations with efficient service. Thanks for sharing your positive experience!

October 31, 2023

Dealership Rating
Employee Rating

Well-organized, professional and efficient. I've bought 9 cars from FWMB over the past 25 years and they have stood behind every single one of them. In a business filled with sharks and frauds, More

by JOSTROFF0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Nick

Nov 01, 2023

Mercedes-Benz of Fort Washington responded

It's fantastic to know that you've had such positive experiences with us at Mercedes-Benz of Fort Washington over the years. We're proud to have Mike on our team and we appreciate your continued trust in us! Thank you for your business!

October 29, 2023

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Very nice service department. My 2007 Mercedes has been going here since it was purchased. I also bring in my 2006 CLK500 for service even though I bought it else where. More

by BOBFRANKENFIELD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Oct 31, 2023

Mercedes-Benz of Fort Washington responded

Thank you for trusting the Mercedes-Benz of Fort Washington team with the care of both your vehicles! We're grateful for your continued support over the years and look forward to serving you for many more. See you next time!

October 23, 2023

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Employee Rating

Very courteous service Kind polite service Everything went very well and in a timely manor More

by ESWAYZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Oct 24, 2023

Mercedes-Benz of Fort Washington responded

Thank you for sharing your prompt service experience with our team. We'll see you next time! Have a great ride! - Mercedes-Benz of Fort Washington

October 16, 2023

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Employee Rating

Excellent service. The car was serviced quickly. Good communication. As it has always been. Will keep coming here for service. More

by JUANRB03
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Oct 16, 2023

Mercedes-Benz of Fort Washington responded

We're glad to know you had an excellent service experience with our team at Mercedes-Benz of Fort Washington! We appreciate your loyalty and look forward to seeing you for future services. Safe travels!

October 14, 2023

Dealership Rating
Employee Rating

The work is always excellent. Getting someone on the phone is often a challenge. Drop off and pick up were seemless. More

by CEANJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Oct 16, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the review and feedback. It's great to know that the work performed by our team meets your expectations. Take care and please don't hesitate to reach out the next time our Mercedes-Benz of Fort Washington team can be of service!

October 13, 2023

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Employee Rating

Car runs good after 2nd service for same issue and estimate was higher from 1st estimate in 2nd service . What can u say 😆 business in bad times. More

by ELUSA2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Oct 13, 2023

Mercedes-Benz of Fort Washington responded

We're glad to know your car is running well after the service at Mercedes-Benz of Fort Washington. We understand that changes in estimates can be frustrating, but we always aim for transparency and quality work. Thanks for sticking with us!

Oct 14, 2023

ELUSA2010 responded

😆 🤣 😂 ok change estimates for same problem cople hundred , not normal.

October 11, 2023

Dealership Rating
Employee Rating

Easy check-in, friendly service, good advice and competent mechanics. You must plan ahead if you need a loaner car. More

by richnhil
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Nick (don't know last name)

Oct 11, 2023

Mercedes-Benz of Fort Washington responded

Richnhil, we appreciate your feedback! We're glad to know that you had a positive experience with our team at Mercedes-Benz of Fort Washington. Thanks for the tip about planning ahead for loaner cars - it's definitely good advice!

October 09, 2023

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Employee Rating

I never have a bad experience with you guys. Everyone are so pleasant & helpful to me. More

by DIONNE_JNS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Oct 10, 2023

Mercedes-Benz of Fort Washington responded

Hi Dionne! Thank you so much for your kind words and positive feedback! We're delighted to hear that you've had nothing but pleasant experiences with our team. Providing excellent service and support is always our top priority at Mercedes-Benz of Fort Washington! Safe travels!

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