Appointment was on time.
Service writer was very clear on services being done. Car was done on time washed service finished.. I was a happy customer.
Service writer was very clear on services being done. Car was done on time washed service finished.. I was a happy customer.
More
by JLD90JAG
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2023 -
Mercedes-Benz of Fort Washington responded
We're glad to know that you had a timely and satisfactory experience with us at Mercedes-Benz of Fort Washington. Thank you for the positive feedback, we appreciate it!
Always available to help.
Will not be the least expensive but you pay for what you get. Been a satisfied customer for many years (at least 20) !
Will not be the least expensive but you pay for what you get. Been a satisfied customer for many years (at least 20) !
More
by STEPHEN.CLINTON
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2023 -
Mercedes-Benz of Fort Washington responded
Hey Stephen, we appreciate your loyalty to Mercedes-Benz of Fort Washington over the years! Thank you for your kind feedback! We'll see you next time. Safe travels!
Love this dealership always helpful alway friendly they
surpass customer service I highly recommend they don’t play games and try to up charge ppl
surpass customer service I highly recommend they don’t play games and try to up charge ppl
More
by JBALDWIN1970
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2023 -
Mercedes-Benz of Fort Washington responded
We're so glad to know you've had consistently positive experiences at Mercedes-Benz of Fort Washington. We appreciate your recommendation and look forward to continuing our honest service for you in the future!
Knowledgeable, executed on their comments , fixed it the
first time, reasonable, fair price was charged for the work
first time, reasonable, fair price was charged for the work
More
by GREYMG
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2023 -
Mercedes-Benz of Fort Washington responded
We're glad to know that our team at Mercedes-Benz of Fort Washington was able to provide you with a knowledgeable and efficient service. Thank you for your positive feedback! We'll see you next time. Safe travels!
Decided to wait vs.
taking a planned loaner. The wait was shorter than I expected.
taking a planned loaner. The wait was shorter than I expected.
More
by VCEBULAR
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2023 -
Mercedes-Benz of Fort Washington responded
We're glad to hear that you chose to wait and that the wait time was shorter than anticipated. Your time is valuable to us, and we're pleased that your experience was convenient. Thank you for sharing your feedback! - The Mercedes-Benz of Fort Washington Team
Long wait for routine service.
Had to wait too long to hear of the status
Had to wait too long to hear of the status
More
by SHLLIN3
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2023 -
Mercedes-Benz of Fort Washington responded
We understand your frustration and appreciate your patience. We strive to provide top-notch customer service despite staffing concerns, so it's disappointing to hear we may have missed the mark this time. We encourage you to reach out if you want to discuss this and ensure a five-star experience next time. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com
Clean nice and great service .
Just need snacks when you sitting and waiting for paperwork.
Just need snacks when you sitting and waiting for paperwork.
More
by WLACHE10
Verified Customer
Verified Customer
Aug 14, 2023 -
Mercedes-Benz of Fort Washington responded
Thank you for leaving us this five-star review and for your kind words about our service and facility at Mercedes-Benz of Fort Washington. We appreciate it! We'll see you next time!
Thumbs up and big smiles to timley and accurate service
from the service team members thrilled as always to be a customer of Mercedes Ft...Thumbs up and appreciation to Ms. Tracy for her respect to me as a
from the service team members thrilled as always to be a customer of Mercedes Ft...Thumbs up and appreciation to Ms. Tracy for her respect to me as a customer
More
by MGRANT1
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2023 -
Mercedes-Benz of Fort Washington responded
We're so glad to know that our service team, especially Tracy, provided you with timely and accurate assistance at Mercedes-Benz of Fort Washington! We appreciate your continued support as a valued customer. Safe travels in your Mercedes!
My car was in the service department for 3 days, and I
was told the issue of my squeaking steering wheel was resolved. The next day my steering was still squeaking, so after 3 days in the service departme
was told the issue of my squeaking steering wheel was resolved. The next day my steering was still squeaking, so after 3 days in the service department nothing was done!
More
by ZDANIELS1
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan
Aug 10, 2023 -
Mercedes-Benz of Fort Washington responded
I'm sorry to read about your recent experience with our service department. It's important that we address and resolve all issues during a customer's visit, so it's concerning to learn this wasn't the case for you. I'd like to discuss this further and see how we can make things right - please reach out at your earliest convenience. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com
very responsive and timely.
Christiana the manage appears to have prior service org problems. very professional. will e back
Christiana the manage appears to have prior service org problems. very professional. will e back
More
by PJMOFFICE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Christina
Aug 09, 2023 -
Mercedes-Benz of Fort Washington responded
We appreciate your feedback and are happy to hear that Christiana and our team at Mercedes-Benz of Fort Washington are responsive and professional. We look forward to seeing you again in the future!
Dealer Reviews
Cars for Sale
Dealer Log In
16 yrs, 1 mo
