Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 21

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

16 yrs

Industry Experience

33 yrs

1422 Reviews of Ryan Kinkade

August 23, 2023

Dealership Rating
Employee Rating

Service department was Slightly slow to share the diagnosis. Everything else was handled very well. More

by ADAMWLEVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Mercedes-Benz of Fort Washington responded

Hey Adam, we appreciate your feedback and patience with our service department at Mercedes-Benz of Fort Washington. We're glad to know that everything else was handled well! Safe travels!

August 23, 2023

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Employee Rating

"I've purchased several cars from this dealership over the years, and each time the experience has been top-notch. The sales representatives are always professional, friendly, and never pushy. The financi More

by MAIDAY51
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Aug 24, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're delighted to hear that our team provided you with great purchase experiences at Mercedes-Benz of Fort Washington. We appreciate your loyalty and see you again! Enjoy your new ride!

August 23, 2023

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Employee Rating

Unprofessional, poor customer service, someone need to make sure they look over the work that is supposed to be done and that it’s done properly before the car is returned to the customer. My car came in More

by PIERRE052010
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Derek Witman , Ricky Spiegel and traci freed

Aug 23, 2023

Mercedes-Benz of Fort Washington responded

Thank you for reaching out. I'm sorry to hear about these concerns and would like the opportunity to discuss them with you in greater detail. Would you please contact me directly at your earliest convenience? I hope to hear from you soon. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

August 22, 2023

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Great visit for state inspection and emissions inspection. Nice lounge area where I was able to work while my car was serviced. No upswells or add Ins; a straightforward visit with excellent servi More

by Chuck-from-PA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jasmine Wang

Aug 22, 2023

Mercedes-Benz of Fort Washington responded

Hey Chuck, thank you for the positive review! We're happy to hear that your visit for state and emissions inspection at Mercedes-Benz of Fort Washington was straightforward with excellent service. Have a great ride!

August 21, 2023

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Employee Rating

Great dealership from sales to service. Customer service is best in class. Loaner option through enterprise is a great feature. Not to mention the No appointment necessary service. Keep d More

by BRISSETTE67
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 22, 2023

Mercedes-Benz of Fort Washington responded

We appreciate your positive feedback! It's great to know that you're enjoying our customer service and the loaner option through Enterprise at Mercedes-Benz of Fort Washington. We'll see you again! Safe travels!

August 21, 2023

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Employee Rating

Great service, my sales rep made the process very smooth for me, and I received a great offer for my trade in. I love my new car? More

by THEMAGICYEARSLLC
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're glad to hear that you had a smooth experience with our team at Mercedes-Benz of Fort Washington. We appreciate your feedback and see you again! Enjoy your new ride!

August 21, 2023

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Employee Rating

Frank Weghofer is the best, that’s why I stay at Mercedes of Fort Washington. More

by asimons220
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Frank Weghofer

Aug 21, 2023

Mercedes-Benz of Fort Washington responded

We're so glad Frank continues to earn your support! Thanks for being a Mercedes-Benz of Fort Washington customer. We look forward to seeing you at your next visit!

August 18, 2023

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Wonderful dealership and very accommodating . Service department cares about customers and is very supportive.sales is great also More

by SHOOKRANDY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Mercedes-Benz of Fort Washington responded

We're glad to know you had a wonderful experience with both our sales and service departments at Mercedes-Benz of Fort Washington. We strive for customer satisfaction, so your feedback is greatly appreciated! We'll see you next time!

August 16, 2023

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Employee Rating

Unresponsive unhelpful people. Poor repair service ; part was not onsite even though appt made month ahead. Was given rental but charged for gas even though returned w exactly same More

by MCH_HOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 17, 2023

Mercedes-Benz of Fort Washington responded

Thank you for reaching out. I'm sorry to hear about these concerns and would like the opportunity to discuss them with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

August 16, 2023

Dealership Rating
Employee Rating

Appointment was on time. Service writer was very clear on services being done. Car was done on time washed service finished.. I was a happy customer. More

by JLD90JAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Fort Washington responded

We're glad to know that you had a timely and satisfactory experience with us at Mercedes-Benz of Fort Washington. Thank you for the positive feedback, we appreciate it!

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