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Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 31

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

16 yrs

Industry Experience

33 yrs

1422 Reviews of Ryan Kinkade

May 16, 2023

Dealership Rating
Employee Rating

I waited 6 hours using the express lane for a tire replacement and the tire was available. The dealership is grossly understaffed on Fridays, More

by SMDRAYTON-BROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 16, 2023

Mercedes-Benz of Fort Washington responded

Hello, I apologize for the length of time it took to get your repairs completed. I would like to discuss your Service visit in greater detail. When time permits, please contact me at ryan.kinkade@yourmercedes.com or 484-436-4944. Thank you, Ryan Kinkade Service Director.

May 15, 2023

Dealership Rating
Employee Rating

It’s a pleasure doing business with the dealership as they treated me with dignity and respect and gave me a brand new loaner while my car was being serviced. More

by SZAMIR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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May 17, 2023

Mercedes-Benz of Fort Washington responded

It's wonderful to read this review and learn that we've done our part to ensure a five-star experience! We hope you come to visit us again soon! Thank you! - Mercedes-Benz of Fort Washington

May 12, 2023

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Employee Rating

Service tech, busy and doing a good job, service writers friendly, and attentive, service manager, knowledgeable, cooperative, and attentive. I would like to feel is possible to Paul and get a timely report More

by TOMBOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Forsyth

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May 16, 2023

Mercedes-Benz of Fort Washington responded

Hi Tom, It means so much to our team that you took the time to leave this five-star review! We hope that your vehicle continues to provide great support and look forward to seeing you again! Thank you for being a Mercedes-Benz of Fort Washington customer!

May 12, 2023

Dealership Rating
Employee Rating

Plesant experience buying my 2024 GLE. The staff, especially Jeff Lupkin and Julian Green were most helpful and friendly. More

by valleyboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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May 15, 2023

Mercedes-Benz of Fort Washington responded

We're so happy you had a great purchase experience with Jeff and Julian! We know you'll love your new 2024 Mercedes-Benz GLE and look forward to working with you again! Thank you for choosing Mercedes-Benz of Fort Washington!

May 10, 2023

Dealership Rating
Employee Rating

I like the servicing team of this fantastic store. The job on my car was great. More

by RONIGBOGI66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: n/a

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May 12, 2023

Mercedes-Benz of Fort Washington responded

We're glad we could earn five stars for a great service experience! We look forward to seeing you again soon! Thank you! - Mercedes-Benz of Fort Washington

May 08, 2023

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Employee Rating

Service was prompt and courteous,. this is why I choose the MB brand since my favorite. My 240 D More

by BRUCEB1077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2023

Mercedes-Benz of Fort Washington responded

We're so glad you feel confident coming to us, Bruce! Thank you for being a Mercedes-Benz of Fort Washington customer!

May 08, 2023

Dealership Rating
Employee Rating

Polite, efficient, and friendly. Great communication as well. Explained everything being done on a complicated service visit. An excellent experience all around. More

by ROBERT M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2023

Mercedes-Benz of Fort Washington responded

We are thrilled to hear that you had such a positive experience at Mercedes-Benz of Fort Washington! Thank you for taking the time to share your feedback about our team's friendly and efficient service. We're glad to hear that our communication during your complicated service visit was thorough and informative. Hope to see you again soon!

May 08, 2023

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Employee Rating

Knowledge salesman the place was clean including the restroom.showroom was plenty roomie also the area that they worked on the cars was clean also the waiting room More

by NORONYOU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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May 10, 2023

Mercedes-Benz of Fort Washington responded

We appreciate the positive words about your experience at Mercedes-Benz of Fort Washington! It is our priority to maintain a clean and welcoming facility for all of our customers to enjoy while we take care of their vehicle needs. Thank you for taking the time to share this review with us!

May 05, 2023

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Employee Rating

You are GREYT . Someone is always trying to please..What else is there to say. More

by WPHS1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina

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May 05, 2023

Mercedes-Benz of Fort Washington responded

Thank you for trusting our team at Mercedes-Benz of Fort Washington!

May 03, 2023

Dealership Rating
Employee Rating

Great experience! !! I was in and out in one day.. Everyone was nice and answered every question I had.. More

by SLADEKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 05, 2023

Mercedes-Benz of Fort Washington responded

We're glad our team could make your experience an efficient one! Thanks for choosing Mercedes-Benz of Fort Washington and please don't hesitate to reach out if we can be of service again in the future!

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