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Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 32

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.6
1,423 Reviews
4.6

1,423 Reviews

Write a Review

Dealership Experience

16 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

1423 Reviews of Ryan Kinkade

May 03, 2023

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Employee Rating

Great experience! !! I was in and out in one day.. Everyone was nice and answered every question I had.. More

by SLADEKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2023

Mercedes-Benz of Fort Washington responded

We're glad our team could make your experience an efficient one! Thanks for choosing Mercedes-Benz of Fort Washington and please don't hesitate to reach out if we can be of service again in the future!

May 03, 2023

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Employee Rating

Very good service and good customer service help me with my needs and services very happy More

by TBEVERLEY1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2023

Mercedes-Benz of Fort Washington responded

We're grateful for your support! Take care and we'll see you next time here at Mercedes-Benz of Fort Washington!

May 03, 2023

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Employee Rating

The dealerships' atmosphere was not very inviting, I found the atmosphere to be somewhat depressing. More

by MCLAURIN_SARAH
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Christian

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Jun 14, 2023

Mercedes-Benz of Fort Washington responded

Hi Sarah, I'm sorry to read of your negative impression of our dealership. If you wish to discuss your visit further, feel free to reach out to me at your earliest convenience. Thank you, Carla Savage - General Manager - carla.savage@yourmercedes.com

May 01, 2023

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The service for my oil change was fine. But I came in for Express Service which I understand it maximum 1 hr-1 hr and 30 minutes. That did not happen. I checked in around 10:40am and my c More

by SHARONRAND58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 01, 2023

Mercedes-Benz of Fort Washington responded

Sharon, thank you for sharing your feedback with us. We're glad to hear that the service for your oil change was fine, but we apologize for any inconvenience caused by exceeding the estimated time for Express Service. I'm sorry to hear that you also did not receive the complimentary car wash that should come with this type of service. If you'd like to discuss this further, please give us a call so that we can make it right. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

May 02, 2023

SHARONRAND58 responded

Hi Ryan, Yes, I would like to discuss further. I look forward to speaking with you soon. SC

May 01, 2023

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Employee Rating

This dealership provided outstanding service. Issac,Jeff and Paul were great pleasure to work with. More

by APUSHAH2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Paul

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May 03, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the fantastic review! We're so glad you enjoyed working with our team here at Mercedes-Benz of Fort Washington and we hope to see you again in the future!

May 05, 2023

APUSHAH2002 responded

Thank you so much to the Sales and Service team for providing outstanding and very professional services to me. It is my great pleasure to work with Julian, Issac, Jeff, Paul and Mike. I am lookkng forward to working with all of them. Keep up the great work. Buying my car from Mercedes Benz of Fort Washington was a very special experience for me. Thanks again

April 29, 2023

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Employee Rating

TONY WAS GREAT. I CAME IN WITH A FLAT AND ENDED UP GETTING A DUE SERVICE. More

by SALPAONE166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2023

Mercedes-Benz of Fort Washington responded

We're so glad Tony helped take care of that tire issue and addressed another service that was due! Saving our customers' time and ensuring an efficient experience is what we're all about, and we hope to see you again in the future! Thank you! - Mercedes-Benz of Fort Washington

April 28, 2023

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Employee Rating

Good service as expected. They took care of the service. Very professional and great service department. Nice experience More

by TURKAY_ARIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2023

Mercedes-Benz of Fort Washington responded

Being professional and taking great care of your vehicle is what we always aim for, and it's great to hear that we met your expectations! Thank you for trusting us with your car, and we hope to see you soon! Thank you! - Mercedes-Benz of Fort Washington

April 26, 2023

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Employee Rating

They have gone above and beyond. Excellent dealer. Very professional and great service department. Nice experience More

by Chuck-from-PA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Dick

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Apr 28, 2023

Mercedes-Benz of Fort Washington responded

Chuck, we appreciate you taking the time to share your positive experience at Mercedes-Benz of Fort Washington! We hope you visit us again in the future! Thank you!

April 26, 2023

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We purchased pre-own vehicles. Our sales rep is wonderful and very professional. We went a few different dealers but the reason we chose Ft Washington because of him. Great hospi More

by ZAMA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Christian Marshal the best

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Apr 28, 2023

Mercedes-Benz of Fort Washington responded

Thank you for giving us the opportunity to earn your business! We're so glad you had a great experience working with our team here at Mercedes-Benz of Fort Washington and we hope you enjoy your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

April 24, 2023

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Employee Rating

We called about a pre-owned car advertised on the lot . .. but when looking to visit, they would not confirm that the car of interest was actually available for sale. As such, we never visited this dealers More

by PhilE
Recommend Dealer
No
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