Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 32

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

16 yrs

Industry Experience

33 yrs

1422 Reviews of Ryan Kinkade

May 03, 2023

Dealership Rating
Employee Rating

Very good service and good customer service help me with my needs and services very happy More

by TBEVERLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 05, 2023

Mercedes-Benz of Fort Washington responded

We're grateful for your support! Take care and we'll see you next time here at Mercedes-Benz of Fort Washington!

May 03, 2023

Dealership Rating
Employee Rating

The dealerships' atmosphere was not very inviting, I found the atmosphere to be somewhat depressing. More

by MCLAURIN_SARAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Christian

Report | Print
Jun 14, 2023

Mercedes-Benz of Fort Washington responded

Hi Sarah, I'm sorry to read of your negative impression of our dealership. If you wish to discuss your visit further, feel free to reach out to me at your earliest convenience. Thank you, Carla Savage - General Manager - carla.savage@yourmercedes.com

May 01, 2023

Dealership Rating
Employee Rating

The service for my oil change was fine. But I came in for Express Service which I understand it maximum 1 hr-1 hr and 30 minutes. That did not happen. I checked in around 10:40am and my c More

by SHARONRAND58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
May 01, 2023

Mercedes-Benz of Fort Washington responded

Sharon, thank you for sharing your feedback with us. We're glad to hear that the service for your oil change was fine, but we apologize for any inconvenience caused by exceeding the estimated time for Express Service. I'm sorry to hear that you also did not receive the complimentary car wash that should come with this type of service. If you'd like to discuss this further, please give us a call so that we can make it right. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

May 02, 2023

SHARONRAND58 responded

Hi Ryan, Yes, I would like to discuss further. I look forward to speaking with you soon. SC

May 01, 2023

Dealership Rating
Employee Rating

This dealership provided outstanding service. Issac,Jeff and Paul were great pleasure to work with. More

by APUSHAH2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Paul

Report | Print
May 03, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the fantastic review! We're so glad you enjoyed working with our team here at Mercedes-Benz of Fort Washington and we hope to see you again in the future!

May 05, 2023

APUSHAH2002 responded

Thank you so much to the Sales and Service team for providing outstanding and very professional services to me. It is my great pleasure to work with Julian, Issac, Jeff, Paul and Mike. I am lookkng forward to working with all of them. Keep up the great work. Buying my car from Mercedes Benz of Fort Washington was a very special experience for me. Thanks again

April 29, 2023

Dealership Rating
Employee Rating

TONY WAS GREAT. I CAME IN WITH A FLAT AND ENDED UP GETTING A DUE SERVICE. More

by SALPAONE166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 02, 2023

Mercedes-Benz of Fort Washington responded

We're so glad Tony helped take care of that tire issue and addressed another service that was due! Saving our customers' time and ensuring an efficient experience is what we're all about, and we hope to see you again in the future! Thank you! - Mercedes-Benz of Fort Washington

April 28, 2023

Dealership Rating
Employee Rating

Good service as expected. They took care of the service. Very professional and great service department. Nice experience More

by TURKAY_ARIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 01, 2023

Mercedes-Benz of Fort Washington responded

Being professional and taking great care of your vehicle is what we always aim for, and it's great to hear that we met your expectations! Thank you for trusting us with your car, and we hope to see you soon! Thank you! - Mercedes-Benz of Fort Washington

April 26, 2023

Dealership Rating
Employee Rating

They have gone above and beyond. Excellent dealer. Very professional and great service department. Nice experience More

by Chuck-from-PA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Dick

Report | Print
Apr 28, 2023

Mercedes-Benz of Fort Washington responded

Chuck, we appreciate you taking the time to share your positive experience at Mercedes-Benz of Fort Washington! We hope you visit us again in the future! Thank you!

April 26, 2023

Dealership Rating
Employee Rating

We purchased pre-own vehicles. Our sales rep is wonderful and very professional. We went a few different dealers but the reason we chose Ft Washington because of him. Great hospi More

by ZAMA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Christian Marshal the best

Report | Print
Apr 28, 2023

Mercedes-Benz of Fort Washington responded

Thank you for giving us the opportunity to earn your business! We're so glad you had a great experience working with our team here at Mercedes-Benz of Fort Washington and we hope you enjoy your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

April 24, 2023

Dealership Rating
Employee Rating

We called about a pre-owned car advertised on the lot . .. but when looking to visit, they would not confirm that the car of interest was actually available for sale. As such, we never visited this dealers More

by PhilE
Recommend Dealer
No
Report | Print

April 22, 2023

Dealership Rating
Employee Rating

We had a great experience. They provided excellent service that had our Mercedes working like new. More

by IRENAKYRCZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Report | Print
Apr 24, 2023

Mercedes-Benz of Fort Washington responded

We appreciate you leaving us your wonderful five-star review, Irena! We hope you come to visit us for your car's next service appointment! Thank you! - Mercedes-Benz of Fort Washington

1
...
31
32
33
...
143

Dealership Inventory (379 Vehicles)

used 2025 Audi RS Q8 car, priced at $136,431
2025 Audi RS Q8
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
$136,431
View Details
used 2026 Mercedes-Benz GLB 250 car, priced at $51,915
2026 Mercedes-Benz GLB 250
used
N/A exterior
Automatic
All-wheel Drive
$51,915
View Details
used 2026 Mercedes-Benz GLE 350 car, priced at $70,681
2026 Mercedes-Benz GLE 350
used
Alpine exterior
Automatic
All-wheel Drive
$70,681
View Details
used 2026 Mercedes-Benz GLC 300 car, priced at $56,801
2026 Mercedes-Benz GLC 300
used
Black exterior
Automatic
All-wheel Drive
$56,801
View Details
used 2019 Toyota Highlander car, priced at $26,875
2019 Toyota Highlander
used
Blizzard Pearl exterior
Automatic
All-wheel Drive
$26,875
View Details
used 2026 Mercedes-Benz GLE 350 car, priced at $68,615
2026 Mercedes-Benz GLE 350
used
N/A exterior
Automatic
All-wheel Drive
$68,615
View Details
View All Inventory