Ryan Kinkade | Page 4

The staff was very polite and efficient. . the work was done in a timely manner. . the work was done in a timely manner. More

by HEALEY4956 Verified Customer Verified Customer

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Everything was very good good godd good gooddodd very good very good very good goood good very good very good goood More

by ELLEN_LUCK Verified Customer Verified Customer

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Christina is an awesome service rep! She was very conscious of my time. My car was done on time and cleaned which I always appreciate! She was very conscious of my time. My car was done on time and cleaned which I always appreciate! More

by BSHELOW Verified Customer Verified Customer

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They do a good job. But waiting an hour and half or two hours for an oil change is asking a lot. When I call for an appt, they tell me I don't need an appointment to "co But waiting an hour and half or two hours for an oil change is asking a lot. When I call for an appt, they tell me I don't need an appointment to "come in" But then I end up waiting for almost two hours- for an oil change. I don't think that's express service. Past visits I felt like a vip, not so much lately. I will say that everyone is a pleasure to deal with in the service area. More

by 450 Mercedes owner Verified Customer Verified Customer

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+Coming to this dealership is always a delight because their service never fails to amaze. their service never fails to amaze. More

by SIR_VAIO Verified Customer Verified Customer

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Great service and good people doing it. Even left a number for me to call if I need help Even left a number for me to call if I need help More

by SBCHACKER Verified Customer Verified Customer

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Christina is an excellent service writer. She is knowledgeable and personable and gets the job done accurately and on a timely basis. She also tells you what you might need on your next visi She is knowledgeable and personable and gets the job done accurately and on a timely basis. She also tells you what you might need on your next visit. I would highly recommend her for Mercedes service. More

by BARLEE4 Verified Customer Verified Customer

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Over I am satisfied. As I have my extended warranty did you make sure everything is in good condition?we trust your service that is why I did all service there after I buy As I have my extended warranty did you make sure everything is in good condition?we trust your service that is why I did all service there after I buy this vehicle.I never went anywhere even oil change or inspection. More

by JP42751 Verified Customer Verified Customer

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Phil was really helpful and informative. Andrew, who helped me when Phil was not there, was not great. I don't remember specifics other than that he didn't return calls. He just didn't seem Andrew, who helped me when Phil was not there, was not great. I don't remember specifics other than that he didn't return calls. He just didn't seem comfortable in his job and hence did not inspire confidence. Other than that, everybody has been great. I did receive a call asking about an accident I had in the loaner. That was puzzling, as I had no accident. The check engine light went on when I was leaving Baltimore and I called Diane about that as soon as I noticed it. The woman who called about the non-existent "accident" was lovely and I think we got it straightened out. More

by ANNARK Verified Customer Verified Customer

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Purchased pre owed E350. They treated me respectfully, no high pressure, totally professional! Ryan and his assistant are the BEST! Highly recommended. They treated me respectfully, no high pressure, totally professional! Ryan and his assistant are the BEST! Highly recommended. More

by TOMMYTBALL Verified Customer Verified Customer

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