Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 4

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

16 yrs

Industry Experience

33 yrs

1422 Reviews of Ryan Kinkade

May 02, 2024

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Employee Rating

Everything was very good good godd good gooddodd very good very good very good goood More

by ELLEN_LUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

May 02, 2024

Mercedes-Benz of Fort Washington responded

Thank you for leaving us such kind words, Ellen. We'll see you next time! - Mercedes-Benz of Fort Washington

May 01, 2024

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Christina is an awesome service rep! She was very conscious of my time. My car was done on time and cleaned which I always appreciate! More

by BSHELOW
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Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Christina

May 01, 2024

Mercedes-Benz of Fort Washington responded

We're so glad to know that Christina provided you with such excellent service at Mercedes-Benz of Fort Washington! We always aim for efficiency and cleanliness. Thanks for the positive feedback!

April 30, 2024

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They do a good job. But waiting an hour and half or two hours for an oil change is asking a lot. When I call for an appt, they tell me I don't need an appointment to "co More

by 450 Mercedes owner
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Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

May 01, 2024

Mercedes-Benz of Fort Washington responded

We appreciate your feedback and apologize for the longer-than-expected wait time. We're always striving to improve our service at Mercedes-Benz of Fort Washington, so we'll definitely take this into account moving forward. Thank you for acknowledging our team's pleasant demeanor - we look forward to providing a VIP experience again soon!

April 23, 2024

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+Coming to this dealership is always a delight because their service never fails to amaze. More

by SIR_VAIO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Apr 23, 2024

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!

April 19, 2024

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Great service and good people doing it. Even left a number for me to call if I need help More

by SBCHACKER
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Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Apr 22, 2024

Mercedes-Benz of Fort Washington responded

Hi S B Chacker! Thank you for leaving us this five-star review and the kind words about our service team at Mercedes-Benz of Fort Washington! We'll see you next time!

April 17, 2024

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Christina is an excellent service writer. She is knowledgeable and personable and gets the job done accurately and on a timely basis. She also tells you what you might need on your next visi More

by BARLEE4
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Recommend Dealer
Yes
Apr 18, 2024

Mercedes-Benz of Fort Washington responded

We're so glad to know that Christina provided you with excellent service at Mercedes-Benz of Fort Washington! We appreciate your recommendation and we'll make sure to pass along your kind words. Thank you for the review!

April 17, 2024

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Over I am satisfied. As I have my extended warranty did you make sure everything is in good condition?we trust your service that is why I did all service there after I buy More

by JP42751
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Workmanship
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Recommend Dealer
Yes
Apr 18, 2024

Mercedes-Benz of Fort Washington responded

We appreciate your trust in our service team at Mercedes-Benz of Fort Washington. Rest assured, we always strive to ensure everything is in top condition for you. Thanks for choosing us as your go-to place even for oil changes and inspections!

April 15, 2024

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Phil was really helpful and informative. Andrew, who helped me when Phil was not there, was not great. I don't remember specifics other than that he didn't return calls. He just didn't seem More

by ANNARK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Apr 16, 2024

Mercedes-Benz of Fort Washington responded

We appreciate your feedback and are glad to know Phil was helpful during your visit at Mercedes-Benz of Fort Washington. We apologize for any confusion or miscommunication regarding the loaner vehicle situation but happy it got sorted out. Thanks again!

April 12, 2024

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Purchased pre owed E350. They treated me respectfully, no high pressure, totally professional! Ryan and his assistant are the BEST! Highly recommended. More

by TOMMYTBALL
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Apr 15, 2024

Mercedes-Benz of Fort Washington responded

We're so glad to know that you had a positive experience with Ryan and our team at Mercedes-Benz of Fort Washington. We appreciate your recommendation, enjoy the E350!

April 09, 2024

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Everything was fine and the people were real nice. The only thing that bothered me was that we were there waiting for the car for over 5 hours! There is no excuse for that. Luckily their showroom i More

by POTTERTONJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Apr 10, 2024

Mercedes-Benz of Fort Washington responded

PottertonJ, we're glad you found our team nice and the showroom relaxing. However, it's disappointing that your wait time was longer than expected. We appreciate your patience and feedback as we work on our service efficiency. If you have any additional feedback that will help us moving forward, please reach out. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

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