Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 96

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.6
1,423 Reviews
4.6

1,423 Reviews

Write a Review

Dealership Experience

16 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

1423 Reviews of Ryan Kinkade

March 05, 2021

Dealership Rating
Employee Rating

Good Job, fair price, always easy. It's never difficult to get scheduled, to get loaner cars and get in and out... no lost time More

by NGOLDSCHMIDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Xavier

Mar 05, 2021

Mercedes-Benz of Fort Washington responded

Thank you for the fantastic feedback! We appreciate you trusting the Mercedes-Benz of Fort Washington team with your vehicle's maintenance needs and look forward to your next visit!

March 04, 2021

Dealership Rating
Employee Rating

Such a great experience. The entire team was so easy to work with. Quick answers and service and everything was done with a smile under their mask. More

by AMYPERRELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Amy Hamilton, Aaron Smith

Mar 04, 2021

Mercedes-Benz of Fort Washington responded

We are honored to receive your support, Amy! Thank you! - Mercedes-Benz of Fort Washington Team

March 01, 2021

Dealership Rating
Employee Rating

Frank Regalis in service and Derrick the service manager were both great and went out of their way to find the problem.They are both a credit to your dealership. More

by josewade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Mercedes-Benz of Fort Washington responded

Thank you for this amazing feedback! We are lucky to have team members like Frank and Derrick at Mercedes-Benz of Fort Washington. We'll see you at your next service appointment!

February 26, 2021

Dealership Rating
Employee Rating

Absolutely phenomenal service! Christina and Joann were amazing. They made sure I had a loaner car and that my cars issues were fixed. Service department fixed the issues I was having. Everyone was friendl More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to leave us a review, Christina! We're glad to hear that the team took great care of you during your visit and we hope to be of service to you again in the future. Take care! - The Mercedes-Benz of Fort Washington Team

February 25, 2021

Dealership Rating
Employee Rating

I am very happy with the service I have received at Fort Washington MB dealership. All my concerns were addressed quickly and professionally. When the care was ready a service man called and explained very More

by ROUMENAA
Recommend Dealer
Yes

Other Employees Tagged: Christina Lowe

Feb 26, 2021

Mercedes-Benz of Fort Washington responded

Thanks for sharing your experience with us at Mercedes-Benz of Fort Washington! We're so glad our team could provide you with such an excellent experience and we look forward to working with you again!

February 25, 2021

Dealership Rating
Employee Rating

All as excepts. Great and fast service . Would be nice to have a valet service but I understand there are some limitations now during the Covid times. More

by BRETOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2021

Mercedes-Benz of Fort Washington responded

We’re delighted to get your 5-star review and feedback! Thanks!

February 19, 2021

Dealership Rating
Employee Rating

Extremely disappointed with my first Mercedes purchase. Had much higher expectations and would not return to this dealership. Love the car though but not the purchase. More

by SLYGAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Derek Witman , Amy Hamilton, Aaron Smith

February 19, 2021

Dealership Rating
Employee Rating

Great service; did the workGot me out. In a timely Great service; did the work Got me out. In a timely fashion Courteous & had snacks & massaging chair & watched TV & had internet & offered to wash More

by BEETHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2021

Mercedes-Benz of Fort Washington responded

We’re glad we could deliver a 5 star experience, thank you!

February 19, 2021

Dealership Rating
Employee Rating

Satisfied all my needs. Fred Mielke was exceptional at responding to requests in a timely manner. Very comfortable showroom area. Product sells itself. Would recommend this dealership More

by DNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2021

Mercedes-Benz of Fort Washington responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from all of us at Mercedes-Benz of Fort Washington!

February 19, 2021

Dealership Rating
Employee Rating

Poor service. My vehicle issue still have not been addressed and rectified after being at the shop several times since December. Please explain why service has not rectified the issue? More

by ANGIE2231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Derek Witman , Amy Hamilton

Mar 05, 2021

Mercedes-Benz of Fort Washington responded

Thank you for reaching out to us about this issue. I would like to know more about this and see if we can find a resolution. If you would be willing please reach out to me at the email address below. Thank you, Amy Hamilton - Fixed Operations Specialist - ahamilton@yourmercedes.com

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