76 Reviews
Write a Review76 Reviews of Ryan Neville
December 15, 2022
I read a lot of your reviews and found most were good, but I am like those people that get charged for poor work that has to be done a second time, not to mention it took a week the first visit and the ca but I am like those people that get charged for poor work that has to be done a second time, not to mention it took a week the first visit and the car is back in a week later. I’m calling Mr Barnes tomorrow to get to the bottom of this. More
March 26, 2021
Speedy but poor service. Service center agents are cavalier and apathetic. Customer service is well below subpar. I had to come back to the dealership because my service was done incorrectly. There wa cavalier and apathetic. Customer service is well below subpar. I had to come back to the dealership because my service was done incorrectly. There was no apology or sense of urgency to fix anything. The issue on my vehicle is still not fully resolved after 2 visits, but since they don’t care about it being fixed I won’t be returning. More
Other Employees Tagged: Marvin Dames
July 30, 2020
Excellent Service! Outstanding! Everyone I dealt with was courteous and customer focused. The work was completed on schedule according to the estimate. I will be back f Outstanding! Everyone I dealt with was courteous and customer focused. The work was completed on schedule according to the estimate. I will be back for sure! More
July 27, 2020
Excellent customer service The customer service is always good at this dealership. They greet me with a smile and a polite hello. The man who worked on my car was done servici The customer service is always good at this dealership. They greet me with a smile and a polite hello. The man who worked on my car was done servicing and checking my car within a short length of time. More
Other Employees Tagged: Clayton Fields
July 23, 2020
Excellent Service Went in f to have warranty work completed. Service people are always nice and friendly. Serviced quickly and came home with a washed and clean car! Went in f to have warranty work completed. Service people are always nice and friendly. Serviced quickly and came home with a washed and clean car! More
July 17, 2020
Ryan Neville was my service manager and gave excellent service. He was quick to get I. Touch with me and let me know what they found informing me of the cost and gave me the option to decide whether to mo service. He was quick to get I. Touch with me and let me know what they found informing me of the cost and gave me the option to decide whether to move forward or not. More
July 16, 2020
Outstanding experience, from the initial phone call to pick up from service. We experienced a major air conditioning problem on vacation...in Florida in July on the road...I was nervous about repairs bein pick up from service. We experienced a major air conditioning problem on vacation...in Florida in July on the road...I was nervous about repairs being from out of town, but boy did they alleviate any concerns I had. Bravo to these guys!! More
July 15, 2020
Great I had an 9:30 appointment for a recall that was to take an hour to do. So I planned an oil change at the same time and a tire rotation at the same tim I had an 9:30 appointment for a recall that was to take an hour to do. So I planned an oil change at the same time and a tire rotation at the same time. I believe I was out and on my way before 11:00. More
Other Employees Tagged: Gerron Miles
July 15, 2020
Very good, efficient, and finished in a timely manner. People are friendly, attentive, and get things done without a lot of complications. The service dept. is first-rate. Our sales person, Gerron Miles, People are friendly, attentive, and get things done without a lot of complications. The service dept. is first-rate. Our sales person, Gerron Miles, who helped us lease our Rogue in January 2018, always makes a point of saying hello and chatting whenever he sees me waiting for service to be completed. He's friendly and we'd gladly deal with him again when our lease ends. More
Other Employees Tagged: Gerron Miles, Cynthia Benefield, Marvin Dames
July 15, 2020
Service is always great here. Good people and they always do there best to help you out. Cynthia, Ryan and Marvin are top notch people. do there best to help you out. Cynthia, Ryan and Marvin are top notch people. More
Other Employees Tagged: Cynthia Benefield, Marvin Dames