Ryan Palma | Page 2

Ryan was so nice and made the process smooth. Didn't feel pressured or forced to buy or walk out with a car then and there. Ended up buying a car that day because I felt confident with the experi Didn't feel pressured or forced to buy or walk out with a car then and there. Ended up buying a car that day because I felt confident with the experience and with how I was treated. Great dealership! More

by Lourdes Marie Verified Customer Verified Customer

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Can’t say enough about the Norm Reeves team! They worked with our family to get us exactly what we needed. Ryan and Mirza walked with us every step of the way! Lifetime customers here! They worked with our family to get us exactly what we needed. Ryan and Mirza walked with us every step of the way! Lifetime customers here! More

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My experience was great . Preordered my 4 runner and got an amazing trade in value for my rav4 ! Preordered my 4 runner and got an amazing trade in value for my rav4 ! More

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I will never go to a different brand or dealership. They are the best I’ve come across. They are the best I’ve come across. More

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Ryan was great. My only criticism is that when the financial guy took over he was not very familiar with the offer letter I received and I had to reject items like My only criticism is that when the financial guy took over he was not very familiar with the offer letter I received and I had to reject items like Lo-Jack to get my monthly payment closer to what was in the offer letter. More

by ksniff0 Verified Customer Verified Customer

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The dealership was very transparent didn’t have to do the back and forth got on a number everyone was happy with really quick Ryan had been our salesman but was off that day a young man named Tyrell Stewart back and forth got on a number everyone was happy with really quick Ryan had been our salesman but was off that day a young man named Tyrell Stewart stepped in and was simply awesome 2 weeks on the job best experience of my life buying a car he had it all was genuinely serious about making his boss happy and making us feel at home He really really listened to what our needs were aand made money for his company we talked cars and the test drive was the best he was as eager as I was to turn up the nine Bose speakers in a small coupe and see what 455 hp was all about don’t tell his boss about that though lol I’m not a rich man but I’ve bought a Range Rover off showroom floor in Frisco had two or three cars brought to my house or work free of charge from DFW area bough a few from my hometown but felt like I got took a little bit it the first car we’ve bought from norm reeves Toyota but I’ve already talked to Tyrell about another vehicle is my humble opinion that if your serious about taking the stress and anxiety out of the car buying experience please give this dealership a chance and if you want to change it to a dam good time ask for Tyrell Stewart you WILL NOT be disappointed More

by sdtx66 Verified Customer Verified Customer

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My daughter found the vehicle online & we went and looked. I liked the car & brought my wife back & we decided to buy it. We didn’t feel any high pressure to purchase which was a plus. Unfortunately, looked. I liked the car & brought my wife back & we decided to buy it. We didn’t feel any high pressure to purchase which was a plus. Unfortunately, the wait for the finance guy was almost unbearable. That & the fact there were no snacks or drinks offered. The time of day may have had something to with this however, other dealerships usually have some amenities available. Also, the sales representative & finance guy didn’t seem to be on the same page regarding details about the extended warranty. Fortunately, I knew a little about this before we signed up for it. More

by stamis5where Verified Customer Verified Customer

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Very respectful and listed to my desires and needs. They were very knowledgeable of the car. They were very knowledgeable of the car. More

by MITCHH218 Verified Customer Verified Customer

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Ryan was amazing and friendly, the experience was awesome, he assisted in every way to make sure I would leave with a satisfactory end. awesome, he assisted in every way to make sure I would leave with a satisfactory end. More

by PATY.CAMPOS Verified Customer Verified Customer

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Ryan Palma Helped us find a Rav4. The whole crew here is nice and very helpful. The whole crew here is nice and very helpful. More

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