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Ryan Palma

Overview Reviews (31) Inventory (191)

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Ryan Palma

Ryan Palma | Page 3

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9

31 Reviews

Overview Reviews (31) Inventory (191)

4.9

31 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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31 Reviews of Ryan Palma

October 12, 2025

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Employee Rating

My daughter found the vehicle online & we went and looked. I liked the car & brought my wife back & we decided to buy it. We didn’t feel any high pressure to purchase which was a plus. Unfortunately, looked. I liked the car & brought my wife back & we decided to buy it. We didn’t feel any high pressure to purchase which was a plus. Unfortunately, the wait for the finance guy was almost unbearable. That & the fact there were no snacks or drinks offered. The time of day may have had something to with this however, other dealerships usually have some amenities available. Also, the sales representative & finance guy didn’t seem to be on the same page regarding details about the extended warranty. Fortunately, I knew a little about this before we signed up for it. More

by stamis5where

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Doyle

Oct 12, 2025 -

Norm Reeves Toyota Dallas responded

We're sorry to hear about your experience. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 05, 2025

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Employee Rating

Very respectful and listed to my desires and needs. They were very knowledgeable of the car. They were very knowledgeable of the car. More

by MITCHH218

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shelly Jackowski

Oct 05, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 07, 2025

Dealership Rating

Employee Rating

Ryan was amazing and friendly, the experience was awesome, he assisted in every way to make sure I would leave with a satisfactory end. awesome, he assisted in every way to make sure I would leave with a satisfactory end. More

by PATY.CAMPOS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 07, 2025 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 10, 2025

Dealership Rating

Employee Rating

Ryan Palma Helped us find a Rav4. The whole crew here is nice and very helpful. The whole crew here is nice and very helpful. More

by jackpanther117

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 10, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 25, 2025

Dealership Rating

Employee Rating

Very slow service. Expect three hours or more to fully complete any purchase or process. Expect three hours or more to fully complete any purchase or process. More

by andrewsmb1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Gabriel Hernandez

May 27, 2025 -

Norm Reeves Toyota Dallas responded

I'm sorry that you were left with a negative impression. If you're willing, I would like to learn more about what transpired so we can improve your experience going forward. Please contact me at your earliest convenience. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

May 12, 2025

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Employee Rating

After 2 months long shopping for the right vehicle, finally got it on May 8. finally got it on May 8. More

by alrillera

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mo Ahmad , Jase Bryant

May 13, 2025 -

Norm Reeves Toyota Dallas responded

We're so glad you found the perfect vehicle here at Norm Reeves Toyota Dallas! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

April 05, 2025

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Employee Rating

I loved my agent Yaela Dror. She was amazing and did the best she could to keep my payments within my budget. Her and Nate broke down everything so I could understand. Thank you She was amazing and did the best she could to keep my payments within my budget. Her and Nate broke down everything so I could understand. Thank you so much Yaela! More

by anacano3

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nathan Asmus, Yaela Dror

Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that Yaela and Nate provided such a helpful experience at Norm Reeves Toyota Dallas! Thank you for choosing us!

April 04, 2025

Dealership Rating

Employee Rating

Help you to get a things done right. Thank for the time and open questions. Thanks for the best quote and Thank for the time and open questions. Thanks for the best quote and More

by tradavis222

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Billy Goss, David Ruiz Blas, Pedro Cachay, Blanca Bermudez , Jahari Boyd, Yaela Dror, Brian Fuentes, Scott Henderson, Ethan Pamplin

Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that our team at Norm Reeves Toyota Dallas was able to assist you effectively. Thank you for your kind words, and we're here if you have any more questions!

March 01, 2025

Dealership Rating

Employee Rating

Very good l around - sales, service, etc. Fair price and quick. Would do it again. Fair price and quick. Would do it again. More

by rndlldk

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Harveen Toor

Mar 03, 2025 -

Norm Reeves Toyota Dallas responded

Congratulations on your new Toyota! We're pleased that we had all our ducks in a row. If you may be considering accessories, feel free to come in and take a look. Thanks so much!

February 22, 2025

Dealership Rating

Employee Rating

Ryan was very attentive to my needs and made the process quick and easy. Very good salesman to work with. quick and easy. Very good salesman to work with. More

by bombero

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Oscar Boyd

Feb 24, 2025 -

Norm Reeves Toyota Dallas responded

Good luck with your new-to-you Toyota! We're pleased that Ryan could walk you through shopping to ownership. When you're ready for service, please book your appointment online if you like. Thank you!

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