Ryan Scott | Page 8

Always helpful , took great care of my car, and checked up to make sure I was satisfied! up to make sure I was satisfied! More

by meganlehew10 Verified Customer Verified Customer

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Super easy, no hassle, friendly staff, and just a pleasant experience. I came from 9 hours away and they got me in and out within a couple of hours. pleasant experience. I came from 9 hours away and they got me in and out within a couple of hours. More

by dustinwithsam Verified Customer Verified Customer

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Very straight forward and honest. Knew what they was talking about. Will bring my hero back Knew what they was talking about. Will bring my hero back More

by gjonesfarms Verified Customer Verified Customer

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Service was great! Thank you for honoring my oil change I really appreciate it. Michelle Thank you for honoring my oil change I really appreciate it. Michelle More

by michelle_sigli Verified Customer Verified Customer

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The new rep Ryan was pleasant and professional, and the unfortunate situation dumped on his desk with no communication by Teresa Adams was not his fault. unfortunate situation dumped on his desk with no communication by Teresa Adams was not his fault. More

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It took longer then I wanted for the financial team to receive a respond for the new car. receive a respond for the new car. More

by constancea234 Verified Customer Verified Customer

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Very professional great job completed on time. Very personable great estimate pleasure to work with them. Very personable great estimate pleasure to work with them. More

by dpost76 Verified Customer Verified Customer

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I appreciated Ryan’s active listening skills upon arrival, along with his thorough explanation regarding the condition of my brakes. arrival, along with his thorough explanation regarding the condition of my brakes. More

by misscomrie Verified Customer Verified Customer

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It took me 8 phone calls to get ahold of the service department. The phone would ring 4 times and disconnect, very unprofessional. I left 2 messages which were not returned. It took 10 phone calls to fi department. The phone would ring 4 times and disconnect, very unprofessional. I left 2 messages which were not returned. It took 10 phone calls to find out if my simple oil,filter and multi point inspection were completed. I did receive a call where they left a message letting me know the service was completed, but this was after my multiple calls where I was disconnected after 4 rings.....very frustrating. I received an email 14 day's after the service telling me, "here's a coupon for the service you declined" Wait, what? I didn't decline any service, one service point supposedly declined was a multi point inspection.....one of the reasons I brought it in. I'm not going to rant, you can check my reviews on Google, I RARELY leave a negative review unless warranted. In this case it is. The actual service techs are good I think, my car was clean, no oily prints, etc. So no slam on them. This is a communication issue. Patriot needs to up their game in that arena. My time is valuable. I will not be using Patriot service department again. More

by ndtspecialist Verified Customer Verified Customer

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I was charged $24. 99 for an additive I told Ryan I didn’t want. And, he told me a tire rotation and balance was $49. I was charged $59.99 99 for an additive I told Ryan I didn’t want. And, he told me a tire rotation and balance was $49. I was charged $59.99 More

by AMESFAM Verified Customer Verified Customer

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