Ryan Smith
Ryan Smith at Dick Dyer Mercedes-Benz

Ryan Smith | Page 14

Mercedes-Benz Service Advisor

Dick Dyer Mercedes-Benz

5825 Two Notch Rd
Columbia, SC 29223

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4.8
180 Reviews
4.8

180 Reviews

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180 Reviews of Ryan Smith

December 15, 2025

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Employee Rating

Every member of the team was attentive. My Mercedes advisor, Ryan, was great. He went through the process with me and explained how he will handle the SUV service. They offered transportati More

by Amanda Ruiz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 14, 2025

Dealership Rating
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Ryan was very professional When I called about my vehicle and gave up dated info and also provided me with a loaner vehicle that I could use for my son's graduation Definitely recommend him for any service h More

by alicialockett1980
Service Price Transparency
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Recommend Dealer
Yes

December 13, 2025

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It's always been a good experience, good customer service for years at this dealership More

by GREGORY_LLYD
Service Price Transparency
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Recommend Dealer
Yes

December 12, 2025

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Ryan was very polite and professional. All of my questions were answered to my satisfaction. More

by psmmblbc
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Recommend Dealer
Yes

December 12, 2025

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This dealership treated me and my vehicle very well. They provided a timely quote and a loaner vehicle, which I had for an extended period of time while we waited for State Farm to send an estimator. More

by LEANN2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Boyce Rampey, Sarah Dorame

December 12, 2025

Dealership Rating
Employee Rating

Great service and friendly staff. The wait time was reasonable and it was a pleasurable experience. More

by anthonydegeorge
Service Price Transparency
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Recommend Dealer
Yes

December 11, 2025

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Ryan S is a fantastic service agent. I was very happy with the annual service for my C300. More

by MELISSAMILLER94
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Recommend Dealer
Yes

December 11, 2025

Dealership Rating
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Ryan Smith has always gone over and beyond to help me. He keeps me well informed and is prompt in getting back with any questions I have. Thank you More

by RECJ101
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Mims

December 11, 2025

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Employee Rating

Service representative is great. However, timeliness of getting car into service took weeks. All personnel or incredibly nice. More

by irmolap24
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 08, 2025

Dealership Rating
Employee Rating

Vehicle was brought in for A service. Vehicle was not washed or vacuumed. Understanding that rain was in the forecast, vehicle wasn’t washed. There is no reason why vehicle should have More

by lovotus
Service Price Transparency
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Recommend Dealer
No
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