Ryan Spence | Page 51

Great experience. My wife and I enjoyed our experience at Fred Anderson Toyota. Our sales rep Ryan Spence knew the products and was patient with us as we explored our o My wife and I enjoyed our experience at Fred Anderson Toyota. Our sales rep Ryan Spence knew the products and was patient with us as we explored our options with the Tundra's and Tacoma's. We also test drove a few trucks and had a great time. We ended up leasing, and Ryan did a great job explaining the options, all without putting any pressure on us to make a decision. We also enjoyed working with Blake Dunn during the financing phase. We would certainly visit Fred Anderson Toyota again. More

Report | Print

Great service from everyone We bought a 2014 Prius from Brent Frick and Ryan. They were really helpful and not pushy. The best experience we ever had with a car purchase from a We bought a 2014 Prius from Brent Frick and Ryan. They were really helpful and not pushy. The best experience we ever had with a car purchase from any dealer. Brent was really patient as we made up our mind, coming back three times. After the sale he showed us how to use most of the features of the car, and he invited us to come back if we had any questions, which we did. We noticed that all employees seemed happy. Everyone was friendly toward us. This looks like a great environment to work in. More

Report | Print

Good and professional customer service I had a good experience purchasing my car here and felt no pressure from the salesmen which is always a plus for me. They were professional and honest I had a good experience purchasing my car here and felt no pressure from the salesmen which is always a plus for me. They were professional and honest and helped me make the best choice for myself. I would certainly recommend this dealer for those who love Toyota! More

Report | Print

Exactly what I needed I went to the dealership needing a used car. Ryan Spense helped me. After I gave him some specifics, he brought a car around to test drive. It not onl I went to the dealership needing a used car. Ryan Spense helped me. After I gave him some specifics, he brought a car around to test drive. It not only met all of my needs, it was a Lexus so it had every kind of extra luxury you can think of! I was floored at how quickly he found exactly the car for me and in my price range. Plus he had extensive knowledge about everything in the car including the way it works (it's a hybrid) I had a great experience and would highly recommend him. More

Report | Print

UPDATE...Good people to do business with! UPDATE...I had to sadly lower my rating based on this one caveat: The tags on my turn in vehicle were supposed to be transferred. Alas they were not, UPDATE...I had to sadly lower my rating based on this one caveat: The tags on my turn in vehicle were supposed to be transferred. Alas they were not, so I received a brand new license plate in the mail. When I called and asked what do I do now, the response was use your new plate and keep the old one as a souvenir. About 3 days later, I got a call from Marsha telling me they had a new employee who screwed up and that I had to go the the DMV to turn in my new p;ate and have them transfer my old plate back. I took the time out of my day to go the the DMV to do this and was charged $10 transfer fee, even though it was not my fault. The dealership did reimburse me the $10 however. The DMV told me I now needed to go to the tax auditors office, as I should have a credit due. So the next day...again taking time from work, I went to the tax auditors office. They told me I had to return when I get my tax bill for the other tags, with a letter from Toyota saying they messed up. When I called the dealer to express my disappointment with this whole thing, Alecia Westbrook basically told me nothing they did was wrong. Alecia clearly did not comprehend what I was going through and what I was I was trying to convey! So we'll see what happens when I get my tax bill in the mail for the other tags! Grrrrrr.... They took care of me and my auto buying needs as well as made the turn in of my lease easy and flawless. Ryan is a superb salesman, for as young as he is. He goes above and beyond the call of duty, to ensure his customers are happy and satisfied. I had some finance questions, and Eddie took the time to sit with me and explain everything to me...sort of a "Finance 101" lesson! Both Ryan and Eddie took the time to make sure I was satisfied with the deal made. I'm very happy with my new Rav4!! More

Report | Print

Lease trade in Had an amazing experience! Ryan and Alesia made this such an easy transition from my lease to a brand new Camry. I would definitely recommend Fred And Had an amazing experience! Ryan and Alesia made this such an easy transition from my lease to a brand new Camry. I would definitely recommend Fred Anderson to my friends and family. More

Report | Print

Made It Happen The Fred Anderson team was great. They gave me multiple lease options and ran projections showing which deal was the most cost effective for me. The Fred Anderson team was great. They gave me multiple lease options and ran projections showing which deal was the most cost effective for me. More

Report | Print

Shopping around After shopping around at a few other dealerships, I decided to go back to Fred Anderson Toyota of Charleston to get my new 2016 Toyota Corrola L. I we After shopping around at a few other dealerships, I decided to go back to Fred Anderson Toyota of Charleston to get my new 2016 Toyota Corrola L. I went from a 2014 Highlander to this new vehicle and TOC made me the best deal. So far, with their help, it has been a seem less transition. Ryan Spense helped me in my Journey and is a top performer, ensuring I knew the intricate details of the deal I was trying to make. Danny from the Internet department was also great as always. He helped me out almost 2 years ago with my other vehicle purchase. More

Report | Print

Did what they said. I called on the phone and explained the deal I had walked away from at a competing Toyota Dealer in the Charleston area. I gave them the terms of the I called on the phone and explained the deal I had walked away from at a competing Toyota Dealer in the Charleston area. I gave them the terms of the deal I was willing to accept, they agreed to it. I drove down, they had my car ready for purchase/pick up. The paperwork was already done and all I literally had to do was sign and drive. They even made the deal better by throwing in lifetime oil changes. Great no hassle, people oriented dealership. I would and will recommend Fred Anderson to anyone buying a car. More

Report | Print

These guys are great! I purchased a very good used vehicle in October. Everything that was promised was done. I was having some severe personal issues and Ryan was ever so I purchased a very good used vehicle in October. Everything that was promised was done. I was having some severe personal issues and Ryan was ever so compassionate, made me feel at ease and hopeful and followed through on everything he said. Rodney was who I went to see, but was sick that day. He left me in good hands with Ryan, though. Both these sales persons are EXCELLENT in what they do. I sure hope you pay them well. ;-) More

Report | Print