Ryan Spence | Page 52

UPDATE...Good people to do business with! UPDATE...I had to sadly lower my rating based on this one caveat: The tags on my turn in vehicle were supposed to be transferred. Alas they were not, UPDATE...I had to sadly lower my rating based on this one caveat: The tags on my turn in vehicle were supposed to be transferred. Alas they were not, so I received a brand new license plate in the mail. When I called and asked what do I do now, the response was use your new plate and keep the old one as a souvenir. About 3 days later, I got a call from Marsha telling me they had a new employee who screwed up and that I had to go the the DMV to turn in my new p;ate and have them transfer my old plate back. I took the time out of my day to go the the DMV to do this and was charged $10 transfer fee, even though it was not my fault. The dealership did reimburse me the $10 however. The DMV told me I now needed to go to the tax auditors office, as I should have a credit due. So the next day...again taking time from work, I went to the tax auditors office. They told me I had to return when I get my tax bill for the other tags, with a letter from Toyota saying they messed up. When I called the dealer to express my disappointment with this whole thing, Alecia Westbrook basically told me nothing they did was wrong. Alecia clearly did not comprehend what I was going through and what I was I was trying to convey! So we'll see what happens when I get my tax bill in the mail for the other tags! Grrrrrr.... They took care of me and my auto buying needs as well as made the turn in of my lease easy and flawless. Ryan is a superb salesman, for as young as he is. He goes above and beyond the call of duty, to ensure his customers are happy and satisfied. I had some finance questions, and Eddie took the time to sit with me and explain everything to me...sort of a "Finance 101" lesson! Both Ryan and Eddie took the time to make sure I was satisfied with the deal made. I'm very happy with my new Rav4!! More

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Lease trade in Had an amazing experience! Ryan and Alesia made this such an easy transition from my lease to a brand new Camry. I would definitely recommend Fred And Had an amazing experience! Ryan and Alesia made this such an easy transition from my lease to a brand new Camry. I would definitely recommend Fred Anderson to my friends and family. More

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Made It Happen The Fred Anderson team was great. They gave me multiple lease options and ran projections showing which deal was the most cost effective for me. The Fred Anderson team was great. They gave me multiple lease options and ran projections showing which deal was the most cost effective for me. More

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Shopping around After shopping around at a few other dealerships, I decided to go back to Fred Anderson Toyota of Charleston to get my new 2016 Toyota Corrola L. I we After shopping around at a few other dealerships, I decided to go back to Fred Anderson Toyota of Charleston to get my new 2016 Toyota Corrola L. I went from a 2014 Highlander to this new vehicle and TOC made me the best deal. So far, with their help, it has been a seem less transition. Ryan Spense helped me in my Journey and is a top performer, ensuring I knew the intricate details of the deal I was trying to make. Danny from the Internet department was also great as always. He helped me out almost 2 years ago with my other vehicle purchase. More

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Did what they said. I called on the phone and explained the deal I had walked away from at a competing Toyota Dealer in the Charleston area. I gave them the terms of the I called on the phone and explained the deal I had walked away from at a competing Toyota Dealer in the Charleston area. I gave them the terms of the deal I was willing to accept, they agreed to it. I drove down, they had my car ready for purchase/pick up. The paperwork was already done and all I literally had to do was sign and drive. They even made the deal better by throwing in lifetime oil changes. Great no hassle, people oriented dealership. I would and will recommend Fred Anderson to anyone buying a car. More

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These guys are great! I purchased a very good used vehicle in October. Everything that was promised was done. I was having some severe personal issues and Ryan was ever so I purchased a very good used vehicle in October. Everything that was promised was done. I was having some severe personal issues and Ryan was ever so compassionate, made me feel at ease and hopeful and followed through on everything he said. Rodney was who I went to see, but was sick that day. He left me in good hands with Ryan, though. Both these sales persons are EXCELLENT in what they do. I sure hope you pay them well. ;-) More

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Helpful and Accommodating Ryan and Eddie made sure my car buying experience was exceptional. I was happy with the deal I got and everyone was very accommodating to my schedule. Ryan and Eddie made sure my car buying experience was exceptional. I was happy with the deal I got and everyone was very accommodating to my schedule. The team was quite helpful and experts in the field. I highly recommend purchasing a car at Fred Anderson Toyota of Charleston. More

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Great experience! I just bought a 2016 Toyota Camry recently and it couldnt have gone any better, The staff was friendly and professional. Ryan and Brent took good care I just bought a 2016 Toyota Camry recently and it couldnt have gone any better, The staff was friendly and professional. Ryan and Brent took good care of me and helped me pick out the car that made the most sense. i will definitely will recommend Fred Anderson toyota to anybody I know thats in the market for a new or used car!!! More

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Excellent Great experience at fred Anderson toyota. I don't feel like I got any extra information I didn't need. Sales people were courteous and helpful. Ryan a Great experience at fred Anderson toyota. I don't feel like I got any extra information I didn't need. Sales people were courteous and helpful. Ryan and Joey did a fantastic job helping me make the right decesion. More

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Smooth sailing I saw a late model used Jeep Wrangler on their website, and it was just what I was looking for. We exchanged some preliminary information via email, I saw a late model used Jeep Wrangler on their website, and it was just what I was looking for. We exchanged some preliminary information via email, and I visited the dealership to take a look and a test drive. I communicated with Amy on the internet and met with Ryan Spence at the store. He was very helpful, knowledgeable, and pleasant. He helped me work out a deal and took care of arrangements with my insurance agent. I generally do not look forward to a car buying experience, but this was one of the best that I have encountered. Everyone was helpful. There was no pressure, and the paperwork was taken care of speedily by Ryan and Eddie. I couldn't have been happier with the dealership and the folks. They checked my old vehicle for a trade-in valuation quickly and fairly, although I did not meet the folks who did that. They even charged my phone for me while we did the paperwork! More

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