Ryan Tuttle

We purchased a vehicle from this dealership and had it delivered. All loan documents and purchase agreements were signed by both parties. A week later, we were contacted and told that the price had been w delivered. All loan documents and purchase agreements were signed by both parties. A week later, we were contacted and told that the price had been written incorrectly by $4,000 and that we needed to sign new paperwork to reflect the higher amount, because the dealership had submitted that higher figure on the title work. While I understand mistakes happen, we reasonably relied on the signed agreement. The payment schedule we reviewed matched what we expected, so we assumed numbers were adjusted within the deal as dealerships often do. Additionally, the vehicle was delivered with undisclosed body damage. To their credit, they offered to repair it. After consulting legal counsel, we chose to return the vehicle and requested our trade-in back. The general manager, Ryan Tuttle, assured us our deposit would be refunded once the dealership’s vehicle was returned. That vehicle was returned on Friday, 9/26. Despite repeated calls, texts, and voicemails, we have not received the refund, nor has anyone followed up. While $500 may not mean much to a large dealership, this situation has cost us time and money for a car we no longer own—including tint deposits, custom floor mats, and attorney fees. More importantly, it reflects a lack of accountability and integrity. Professional tone alone does not make up for broken promises and failure to follow through. This experience is exactly why car dealerships struggle with reputation. Based on our treatment, I could not recommend doing business here. Buyer beware. More

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Went to the dealership with an open mind, left with a new Grand Cherokee L! I’ll miss the Malibu I had but Ken helped us get into a new Jeep that will be a lot more comfortable and have much more space for Grand Cherokee L! I’ll miss the Malibu I had but Ken helped us get into a new Jeep that will be a lot more comfortable and have much more space for road trips! More

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Had some major concerns about a brand new vehicle I bought, all though the stellantis group did nothing to help !Glenbrook Dodge did work with me on solving my issues! bought, all though the stellantis group did nothing to help !Glenbrook Dodge did work with me on solving my issues! More

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Glenbrook has always been fast, reliable and friendly! Never a disappointment. I got my oil changed and tires rotated and as always quick! Never a disappointment. I got my oil changed and tires rotated and as always quick! More

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One of the best experiences I’ve had. Toddric and Glenbrook Dodge, did it again. Went beyond my expectations. Hats off fellas. Thanks again Toddric and Glenbrook Dodge, did it again. Went beyond my expectations. Hats off fellas. Thanks again More

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Rob Barney is the best when it comes to servicing our vehicles. He has our business for the foreseeable future. vehicles. He has our business for the foreseeable future. More

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Everyone was incredibly friendly while we shopped, and Jodi was incredible. Definitely will visit again! Jodi was incredible. Definitely will visit again! More

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Great deal! Lamont and Ryan gave me an amazing deal on the car! Todd answered my 9 million questions and Tyler got me a great interest rate and warranty. If you Lamont and Ryan gave me an amazing deal on the car! Todd answered my 9 million questions and Tyler got me a great interest rate and warranty. If you come here make sure to request Tyler in financing to buy your warranty. He was awesome to work with. More

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Ken helped us find the perfect Jeep in my favorite color! So thankful for his help! So thankful for his help! More

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I was looking for a truck for the past two months and Ryan Tutle took a real nice clean Ram in on trade. When he called and informed me I was out of town. I called my son and had him meet with Ryan and Ryan Tutle took a real nice clean Ram in on trade. When he called and informed me I was out of town. I called my son and had him meet with Ryan and instructed him to buy the truck if it was a good truck. He purchased the truck and had Ryan hold the truck till I returned home. I finalized the deal the following week. I was very appreciative that the dealership would hold the truck that long without selling it to anyone else. When I returned home, the following week, I went to Glenbrook Dodge to make arrangements for the truck. I worked with Ryan Tutle and Andrew Maldonado both low pressure and extremely friendly to work with. I would highly recommend anybody looking for a new or used car to work with the staff at Glenbrook Dodge. More

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