Ryan Young | Page 10

Purchase of xt5 Everything went smooth, except they told me the car was at a different location , and it would be 30- 45 minutes until they had the car. I had an appo Everything went smooth, except they told me the car was at a different location , and it would be 30- 45 minutes until they had the car. I had an appointment 2 days ahead of time at 11:45. I didn’t see the car until after 2. The whole process took way too long. But I have the car now and love it. More

by LCROYSDALE Verified Customer Verified Customer

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Very nice people Ryan young was very Very nice people Ryan young was very patient,kind,knowledgeable. Not at all pushy great guy!!!!! To my finance guy was terrific easy to talk to mad Very nice people Ryan young was very patient,kind,knowledgeable. Not at all pushy great guy!!!!! To my finance guy was terrific easy to talk to made you feel confident Hats off to all at Boucher More

by HANSONMK53 Verified Customer Verified Customer

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I am turning into a "frequent flyer"but I am always treated so kindly & also quickly. Once again Ryan Young is not only a great salesman, he is always there for me when my car gets serviced & follows u treated so kindly & also quickly. Once again Ryan Young is not only a great salesman, he is always there for me when my car gets serviced & follows up with me too, which I so appreciate. The service department, including the lovely & sweet receptionist, Sandy, are fantastic. A special shout out to Tim (service manager) and Dan Colla as well! More

by SFTEHAN Verified Customer Verified Customer

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The sales (especially Ryan Young) and service teams (especially Dan Colla & Tim) at Boucher Cadillac of Waukesha are kind, professional and always willing to help. (especially Dan Colla & Tim) at Boucher Cadillac of Waukesha are kind, professional and always willing to help. More

by SFTEHAN Verified Customer Verified Customer

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After searching for a vehicle for the last several months, Ryan made our decision very easy. He was very knowledgeable, and answered all of our questions without hesitation. With this being our first months, Ryan made our decision very easy. He was very knowledgeable, and answered all of our questions without hesitation. With this being our first Cadillac experience, he took extra time after his shift to walk us through all the bells and whistles. At no point during our visit did we feel pressured to make a decision. He listened to what we were looking for and helped us accordingly. We appreciate everything Ryan did for us and we are beyond excited to enjoy our new to us Escalade. More

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I was unsure of what I was looking for when leasing a vehicle. I was able to sign a lease for a better than expected deal on an XT5, and have been very happy in my ride! I especially appreciated the feat vehicle. I was able to sign a lease for a better than expected deal on an XT5, and have been very happy in my ride! I especially appreciated the features like the heated steering wheel, Bose sound system, excellent gas mileage, and large sun roof. More

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I purchased a new 2017 CTS from a wonderful,trustworthy, professional salesman, Ryan Young, at Boucher Cadillac of Waukesha; however, my car had serious infotainment system issues which led to a buyback. Du professional salesman, Ryan Young, at Boucher Cadillac of Waukesha; however, my car had serious infotainment system issues which led to a buyback. During my numerous visits to service my car prior to the buyback, Dan Colla & Tim in the Service Dept. were sympathetic, very attentive & truly tried everything they could to solve my isuues. Ryan Young continued to keep in touch with me. However, GM was unable to repair my infotainment system & I went through a very long procedure but it did have a happy ending...I have a brand new 2019 CTS & I have Ryan Young & Jim Kemp to thank for all of their hand holding & for making it happen. I will always trust & be grateful to Ryan, Jim, Dan & Tim & to Boucher Cadillac of Waukesha dealership. Susan T. More

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I found a person and dealership that I can trust After my highly trusted sales representative from another dealership retired, I was looking for a person / dealership I could feel comfortable with. M After my highly trusted sales representative from another dealership retired, I was looking for a person / dealership I could feel comfortable with. My last stop before giving on a new car purchase was Boucher Cadillac of Waukesha. I was greeted by Ryan Young who took an immediate interest in my personal story and vehicle needs. He explained the vehicles, so I completely understood each package /option. After a short amount of time I found myself feeling at ease and comfortable with Ryan. I thought I found the correct vehicle but returned again with my son to take another test ride.to make sure. I changed my mind and asked questions instead about the XT5. Without hesitation Ryan explained the differences and let me test drive it with my son. Ryan worked incredibly hard to insure he provided me with the vehicle I would really like and that fit my needs. He wasn’t looking to just sell a car. I believe I’ve found the person I can trust for all of my future transportation needs in Ryan Young. I also need to give a huge amount of credit to Sales Manager Jim Kemp for making the final deal come together. I’ve always hated the term “How can I earn your business today?” Ryan and Jim worked really hard and they truly earned my business. Not only today but also the future. More

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Ryan Young Excellent salesmen very helpful with a personal problem that came up I well highly recommend him to anyone who wants to buy a car. Excellent salesmen very helpful with a personal problem that came up I well highly recommend him to anyone who wants to buy a car. Thanks More

by ZAPPER0 Verified Customer Verified Customer

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New car would not start Service team figured out issue quickly and took steps to get parts overnight. Service manager Gary was able to get us a loaner when it was determined Service team figured out issue quickly and took steps to get parts overnight. Service manager Gary was able to get us a loaner when it was determined the repair would take longer than expected. He kept us updated every day while the car was there for service. More

by JMANDEL2 Verified Customer Verified Customer

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