SAM FALBO | Page 5

They did a great job. Cleaned my car real good And fixed the problem Thank you so much Cleaned my car real good And fixed the problem Thank you so much More

by HARDIN777 Verified Customer Verified Customer

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Very friendly and knowledgeable staff, very quick turnaround, I was very pleased with my service turnaround, I was very pleased with my service More

by Cyrusesq Verified Customer Verified Customer

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Outstanding customer services, very clean waiting area, enjoy fresh fruits and beverages while you wait. enjoy fresh fruits and beverages while you wait. More

by LLSPURLOCK2 Verified Customer Verified Customer

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They are doing their best with the smaller staff that they have. It took some time to get a call back, but the service was good. they have. It took some time to get a call back, but the service was good. More

by FRANCO5 Verified Customer Verified Customer

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Sam Falbo did a great job recently during my last visit to The dealership. He kept me up to date on the car. Had a Rentalcar lined up for me and made the whole drop off and pick up process very easy. Sam i to The dealership. He kept me up to date on the car. Had a Rentalcar lined up for me and made the whole drop off and pick up process very easy. Sam is wonderful to talk to and very personable. More

by KYLE.WRIGHT258 Verified Customer Verified Customer

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There is no doubt in my mind that the Land Rover Tampa service department is head and shoulders above any other dealership that I have had a vehicle serviced at. Special thanks to Ambi and Sam for getting service department is head and shoulders above any other dealership that I have had a vehicle serviced at. Special thanks to Ambi and Sam for getting my Velar serviced and back on the road in a very short time. More

by Ed Verified Customer Verified Customer

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First time servicing my Range Rover Sport at the Land Rover of Tampa. I was greeted and treated like I was “very important”! That’s a nice feeling these days when there is such a lack of good old fashion Rover of Tampa. I was greeted and treated like I was “very important”! That’s a nice feeling these days when there is such a lack of good old fashioned customer service. John Scott got me checked in and went beyond as he realized I was hanging around for what was to be a few hours. He had me out the door in record time with a thorough 30k inspection done ! I cannot express how pleasant it was sitting in a nice relaxing environment knowing my car was being well taken care of. Thanks to the team at Land Rover Tampa! More

by NIKKIKALOUST Verified Customer Verified Customer

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Sam F, from service, is a star! His communication is impeccable from beginning to end. While I recognize there is a massive shortage in loaners, Sam did an amazing job ensuring he s His communication is impeccable from beginning to end. While I recognize there is a massive shortage in loaners, Sam did an amazing job ensuring he still provided a comparable rental vehicle for me so I could get on with my work day and so I could also take care of my family. This is someone who understands time is money. I hope to work with Sam for a long time. As a customer, service is a maker or breaker of whether or not I will return to a brand. Despite me moving to five states, this is the reason, I have been with JLR for over 15 years. People like Sam. I would also like to give a special shout out to service team member from Tom’s River, NJ. I apologize for not knowing your name. Sam was busy helping his other customer when I first arrived. The gentleman greeted me, offered me a water, chatted with me, we spoke about my vehicle, and then he discussed the issue with Sam. I think that shows team work, professionalism and again spectacular customer service experience. BTW, I love the new location and building! Jennifer M. Long time owner, 2016 RRS Dynamic More

by Jennifer M Verified Customer Verified Customer

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The worst service ever! Had appt in November go there they told me they will call me to schedule appt. I called and called and called finally in April I just show up to have Had appt in November go there they told me they will call me to schedule appt. I called and called and called finally in April I just show up to have my car fixed. Told me it would be 2 days to fix it was 2 weeks. I go to pick it up and they didn’t even fix the issue. They told me they would call me next day to get it scheduled and it’s been a week and no calls More

by KELLIEFOREMAN2015 Verified Customer Verified Customer

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Clean, appealing and friendly the staff were attentive from the time that I walked in the door from the time that I walked in the door More

by SHARONWARTHEN Verified Customer Verified Customer

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