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SAMANTHA TUBERVILLE
SAMANTHA TUBERVILLE at Ross Downing Chrysler Dodge Ram of Mobile

SAMANTHA TUBERVILLE

SERVICE WRITER

Ross Downing Chrysler Dodge Ram of Mobile

1150 Schillinger Rd S
Mobile, AL 36695

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4.6
13 Reviews
4.6

13 Reviews

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13 Reviews of SAMANTHA TUBERVILLE

October 03, 2026

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Employee Rating

They got me in and out quickly. I wish they had free car wash with service. More

by Mposey73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ELIZABETH SKIPPER

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Oct 03, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Our service team is pleased we could get you in and out quickly for the service on your Jeep Grand Cherokee L. Knowing you’d like a complimentary car wash with your service means a lot to our team.

September 29, 2026

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Employee Rating

Samatha was great to work with and very polite. Got me in and service was very fast. More

by rey78cam
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Courtesy and efficiency define how our service department operates. Hearing that Samantha’s polite approach and quick work on your Wrangler met your expectations means a lot to our team.

September 29, 2026

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Employee Rating

Work was completed on time as promised and they completed a recall while it was there so I wouldn't have to come back. More

by mdunnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: COREY WILLARD, RON REED, ELIZABETH SKIPPER

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Sep 29, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Completing service on your Ram 1500 on time and handling the recall in one visit reflects our commitment to efficiency. Hearing that this worked so well for you and earned a five-star rating means a lot to us.

September 12, 2026

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Pleased with service and professionalism by your staff and facility and knowledge of the products More

by warnerhanks
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: COREY WILLARD, RON REED, ELIZABETH SKIPPER

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Sep 12, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Expertise and professionalism guide every service appointment at our facility. Hearing that you were pleased with our staff, facility, and product knowledge during your Jeep Wrangler service means a lot to us.

September 09, 2026

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Employee Rating

It took over 2 hours for an oil change and I was the first car in that morning. They said that they had to wait for an air filter from the part store, should have sent someone on staff to go and pick it More

by michael36608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: do not know who

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Sep 13, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 05, 2026

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My last visit i had an 0800 appt, was 2nd in line at the gate when my sevice advisor opened it.cars flooded around me and got in line ahead of me, all 5 of them did not have an appt. As she told us to be pa More

by shanesprouse
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: RON REED, ELIZABETH SKIPPER

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Sep 13, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

September 05, 2026

Dealership Rating
Employee Rating

Great experience, they were really fast easy to set up appointment workers were really nice More

by devinford1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ELIZABETH SKIPPER

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Sep 05, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing that setting up your Jeep Compass service appointment was fast and effortless means a lot to our service department. Your praise of our team’s friendliness and five-star rating mean a great deal to us.

September 04, 2026

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Employee Rating

Service was quick thorough and cleaned after yourself real satisfied would recommend to other people thanks More

by mongohawg8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: COREY WILLARD, RON REED, ELIZABETH SKIPPER

Print
Sep 10, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 04, 2026

Dealership Rating
Employee Rating

Employees are very friendly and polite. Always feel my Compass is getting good care which makes me feel safer on the road. More

by elainekerr80
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
Sep 04, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Your mention of feeling safer on the road thanks to the care your Jeep Compass receives reflects our goal for every service. Hearing that our team’s kind and attentive approach put you at ease means a lot to our service department.

September 02, 2026

Dealership Rating
Employee Rating

Ron Reed is the best! Highly recommend. This service dept. Sam is also very helpful and I appreciate how they treat all Of my vehicles. . More

by carlacastillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RON REED

Print
Sep 02, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing that you highly recommend our service department means a lot to our team. We’re pleased Ron and Samantha could provide such helpful service on your Ram 2500 and treat all your vehicles with care.

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