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ELIZABETH SKIPPER
ELIZABETH SKIPPER at Ross Downing Chrysler Dodge Ram of Mobile

ELIZABETH SKIPPER

SERVICE WRITER

Ross Downing Chrysler Dodge Ram of Mobile

1150 Schillinger Rd S
Mobile, AL 36695

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4.4
16 Reviews
4.4

16 Reviews

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16 Reviews of ELIZABETH SKIPPER

October 05, 2026

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Employee Rating

It went as I expected, the cost of a new tire was more than I expected. When I was younger I could get a whole set of tires for that price. More

by manionkw
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Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 07, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ross Downing Chrysler Dodge Ram of Mobile!

October 03, 2026

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They got me in and out quickly. I wish they had free car wash with service. More

by Mposey73
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: SAMANTHA TUBERVILLE

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Oct 03, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Our service team is pleased we could get you in and out quickly for the service on your Jeep Grand Cherokee L. Knowing you’d like a complimentary car wash with your service means a lot to our team.

October 03, 2026

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Employee Rating

Terrible diag and service. Multiple visits and everyone was terrible. I will be finding another dealer and service center More

by ttorreyhudson
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: COREY WILLARD, RON REED

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Oct 08, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 29, 2026

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Work was completed on time as promised and they completed a recall while it was there so I wouldn't have to come back. More

by mdunnjr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: COREY WILLARD, RON REED, SAMANTHA TUBERVILLE

Print
Sep 29, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Completing service on your Ram 1500 on time and handling the recall in one visit reflects our commitment to efficiency. Hearing that this worked so well for you and earned a five-star rating means a lot to us.

September 22, 2026

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Employee Rating

Elizabeth is the best service advisor I have worked with on top of everything front to back also pleasant and always keeps in informed. Thanks Lizzy keep up the great work. More

by gking4
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Service Time
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Recommend Dealer
Yes
Print
Sep 22, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Your praise for Elizabeth’s attentive and communicative approach really highlights how she keeps you informed throughout service. We’re glad the service on your Genesis GV80 went smoothly from start to finish, and hearing it was such a pleasant experience means a lot to our service department.

September 19, 2026

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Excellent experience i would definitely refer family and friends to this dealership. We're very satisfied with our purchase More

by deg0179
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: RON REED , Jonathan Russell

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Sep 19, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thanks for the five-star rating. We’re delighted you had an excellent experience, would recommend us, and are satisfied with the service on your Jeep Wrangler.

September 17, 2026

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First two visits were great I've left three messages for the service department, call me back and have yet to receive a call. I've got an air mass sensor that's cracked, and I've got a leak somewhere pink f More

by angizbiz
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Sep 28, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 12, 2026

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Employee Rating

Professional and friendly service. They exceed in making you feel welcome. I found my car here. More

by mrtn4life2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: BRADLEY HIVES, GARY KING , Bradley

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Sep 12, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing you felt our service was professional and welcoming means a lot to our team. Thank you for trusting our service department with your Hyundai Tucson. We look forward to caring for your vehicle again.

September 12, 2026

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Employee Rating

Pleased with service and professionalism by your staff and facility and knowledge of the products More

by warnerhanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: COREY WILLARD, RON REED, SAMANTHA TUBERVILLE

Print
Sep 12, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Expertise and professionalism guide every service appointment at our facility. Hearing that you were pleased with our staff, facility, and product knowledge during your Jeep Wrangler service means a lot to us.

September 12, 2026

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Employee Rating

Excellent service. Never had an issue every time I brought my car in for maintenance. More

by dsuon91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 12, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing that each maintenance appointment for your Dodge Charger went smoothly means a lot to our service team. We’re glad our technicians could keep you worry-free every time you brought your Charger in.

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