Sales person was professional, knowledgeable and patient.
Marcos made the process from start to finish easy. Thanks again
Marcos made the process from start to finish easy. Thanks again
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by DUKELRR
Verified Customer
Verified Customer
Other Employees Tagged:
Marcos
Feb 01, 2026 -
Mercedes-Benz of Long Beach responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Years ago I had several unpleasant experiences with Long
beach Mercedes and only recently have returned for service, because of convenience, and was very pleased with Selene in the service department. I de
beach Mercedes and only recently have returned for service, because of convenience, and was very pleased with Selene in the service department. I decided, again for convenience, to use LB Mercedes to close out the lease on my car. PeeWee made 3 mistakes on the lease papers, one of which he forgot to tell me that a new smog certificate was needed, which facilited my going the next day for the smog check. I met with Andre Soliman to complete the paperwork which worked out as well as could be expected.
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by JUDILENTZNER
Verified Customer
Verified Customer
Jan 29, 2026 -
Mercedes-Benz of Long Beach responded
We're sorry to hear you didn't have a 5-star experience, Judi, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Jan 29, 2026 -
Mercedes-Benz of Long Beach responded
We're sorry to hear you didn't have a 5-star experience, Judi, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Great service
Service Rep was very professional and kept me informed on the status of my car. I always receive good service at this dealership. I will return.
Service Rep was very professional and kept me informed on the status of my car. I always receive good service at this dealership. I will return.
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by bbryant