SHANARAH ROBERTS | Page 2

It was my 1st time visiting the service department here, and truly it was one of the best service experiences i have had. Service department is super luxurious, attentive and professional. Special thank yo and truly it was one of the best service experiences i have had. Service department is super luxurious, attentive and professional. Special thank you to Shanarah and Edgar, they fixed an issue in matter of only few hours. Thank you for all you do. I appreciate it. More

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Excellent customer service by Ms. Shanarah Roberts. Very professional, clear communication and positive attitude she kept me updated the whole time I was waiting for my car to be ser Shanarah Roberts. Very professional, clear communication and positive attitude she kept me updated the whole time I was waiting for my car to be serviced, she has the people-first attitude and she was also very knowledgeable. Thank You Very much Ms. Shanarah for being Kind, helpful and professional, you are undoubtedly a great asset for Kia of Carson and any business that deal with customers should have a person like you with the 5 star customer service attitude Keep up the good work. More

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The Best Service Center Advisor you’ll ever meet hands down to help you with your car needs. Ask for SHANARAH ROBERTS. down to help you with your car needs. Ask for SHANARAH ROBERTS. More

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Great place to be! Though it took awhile for a recall fix, the waiting place was stellar, and Shanarah was most helpful & effective in processing my car & paperwork! Though it took awhile for a recall fix, the waiting place was stellar, and Shanarah was most helpful & effective in processing my car & paperwork! More

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Came in for an oil change and didn’t have an appointment, my experience was exceptional. The young lady that checked me in, Shanarah, was very thorough and knowledgeable and went about and beyond. All the em my experience was exceptional. The young lady that checked me in, Shanarah, was very thorough and knowledgeable and went about and beyond. All the employees were extremely nice and my car was done before the promised time. Will definitely be returning. More

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