STEPHEN JOHN ROSEMURGY, STEPHEN J

‼️Buyer Beware‼️ I’m writing this review to warn other buyers about a very deceptive practice at VW of North Tampa. I purchased a truck from this dealership and was charged almost $4,000 for two warran buyers about a very deceptive practice at VW of North Tampa. I purchased a truck from this dealership and was charged almost $4,000 for two warranties, which were listed on my paperwork as “accessories.” I repeatedly asked multiple times if these warranties could be removed. Each time, I was told they came with the vehicle and could not be taken off. I went forward with the purchase because I genuinely love the truck and I still do, but something didn’t feel right. I contacted the warranty companies directly, and they informed me that the warranties actually come with the vehicle for free and that there should have been no cost at all. I immediately contacted the dealership. Over the past two months, I have been run around nonstop, despite being told over the phone, via email, and through text messages that the warranties would be canceled and the money refunded to my lender. As of today, that has not happened. Because of this, I have filed formal complaints with: • The Attorney General • The Department of Highway Safety and Motor Vehicles (Dealer Compliance) I have also attached a photo of my proposal so others can see how the warranties were misrepresented as “accessories.” Please be very careful when reviewing your paperwork here. Ask questions, read everything line by line, and do not assume anything “comes with the car.” Learn from my experience and don’t fall for it. More

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Extremely good service and welcoming environment. Accommodations were excellent and the new building is wonderful Accommodations were excellent and the new building is wonderful More

by ZEKOLETTIS Verified Customer Verified Customer

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Please write at least 15 words for the dealership no money money money yes yes yes money money money yes yes yes More

by candacejones389 Verified Customer Verified Customer

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Exelent service, clean in workshop, clean in rat room and any banana, lemon, coffee, tea and chocolate hot for all costumer. any banana, lemon, coffee, tea and chocolate hot for all costumer. More

by MUHARA ABRIADI Verified Customer Verified Customer

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Great experience all the way around. Sal was great and the car was even better than advertised. Sal was great and the car was even better than advertised. More

by JEREMYSHAWNHARDY Verified Customer Verified Customer

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Promise something bf buying a car after u buy it don’t keep their word keep their word More

by Jeffgon2485 Verified Customer Verified Customer

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Tu was so awesome and helpful the minute I called. The manager was also bad xxx. He was on top of everything. Great place I highly recommend them. I bought a used 2022 Tesla Y performance. The manager was also bad xxx. He was on top of everything. Great place I highly recommend them. I bought a used 2022 Tesla Y performance. More

by AMBERDRO19 Verified Customer Verified Customer

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if I could give zero stars I would. RUN they will hide things in your contract. not provide you a copy of the contract when you leave. they advised me with two options after I realized RUN they will hide things in your contract. not provide you a copy of the contract when you leave. they advised me with two options after I realized the fraudulent activity that had transpired which were less than subpar. When I tried to get into a lease which was one of the options the GM advised of, they then acted as if there were no vehicles available. My sales persons Michael and Fadi as well as the GM himself have not answered phone calls, text, messages left with people. They have my vehicle since Saturday February 16th. They told me they would Transport it, Yet had Fadi drive it back at high speeds over 75 miles. just to tell me that it wasn't fixed and he had to drive it back to Tampa which on both trips he was speeding in my vehicle that has bad shaking issues that were never disclosed to me. since the vehicle was was brought back I have heard nothing from VW in regards to my vehicle or getting into a lease or my contracts being canceled. This place is a NIGHTMARE to say the least. I have barely been able to eat concentrate and do normal day to day things since realizing that my 19k vehicle which should have been a little over 23k after the outrageous added taxes and fees and vw advantage and my 2k deposit is now reflecting as a 32k finance loan in the bank that financed me STAY AWAY RUN. unless you want sleepless nights. having to force feed your self. and to struggle with work and other day to day activities STAY AWAY More

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Great experience buying first new car, employees were all super nice and great to work with. super nice and great to work with. More

by dylanbull998 Verified Customer Verified Customer

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REALLT good on price and time to finish my car. Everyone was easy to contact through text and they were quick with their replies. Everyone was easy to contact through text and they were quick with their replies. More

by DANIELCAMINERO87 Verified Customer Verified Customer

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