STEVE GONZALES | Page 9

Putting my 2 front struts on my car, was quicker than I thought, and efficiently. thought, and efficiently. More

by ROTCIVBENITEZ59 Verified Customer Verified Customer

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Keep up the good work, and continue to be friendly to everyone, stay happy and stay cool everyone, stay happy and stay cool More

by BWANTO47 Verified Customer Verified Customer

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The dealer was very good and professional. The salesman was very nice to work with and helped me make a great decision. Every one was very knowledgeable and wonderful to work with. The salesman was very nice to work with and helped me make a great decision. Every one was very knowledgeable and wonderful to work with. More

by richduncan53 Verified Customer Verified Customer

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Dropped my car off for service at 9:30am on Friday 7/25. I was told that the service would take most of the day to fix the problem, so they gave me an option, stay and wait or take an Uber to go back home a I was told that the service would take most of the day to fix the problem, so they gave me an option, stay and wait or take an Uber to go back home and wait until I got a call to pick up.the car. I took the Uber. I did not get a call and at around 4pm I call the service department and spoke with the service rep and he told me that the car had not been looked at as of yet, and that it was 6th in line to be looked at. I was shocked and asked why. He told me that the appointment at 9:30am was for us to have a conversation about the problem with the car. I never heard of such a thing nor no one told me about such a meeting. Since this conversation was about 4:30pm on a Friday evening, there was no way that the car would be fixed until Monday or so. So I was without a car for almost 4 days. On Monday, the service rep called me in the morning and texted me with a photo showing the problem. An Evap hose that was damaged causing a leak. He stated that the damage on the evap line was not covered under warranty. They had the part in stock and they replaced it. The car was ready at around 3:30 pm. The total bill for the repair was $979.16. I feel like I got a raw deal in which I got a run around to begin with and on top of that, I did not have an automobile for almost 4 days. I believe as a Watson customer I deserve to be treated fair. Do I want to buy another car at your dealer? This is my second Chevrolet, maybe I need to look at other Dealers. More

by j.robles6012 Verified Customer Verified Customer

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Excellent customer service, they went above and beyond for me. At first I was nervous after my job lied to my financial company. But even after I lost my first company, they kept searching until I found a for me. At first I was nervous after my job lied to my financial company. But even after I lost my first company, they kept searching until I found another one and they also made sure I did not have to drive 2 hrs and 12 mins just to sign the documentation again. More

by MAELITASIMMONS Verified Customer Verified Customer

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Nice cool dealership, seeing a lot of nice vehicles and as well.Very helpful with getting my vehicle situated as well.Very helpful with getting my vehicle situated More

by thejohnsons267 Verified Customer Verified Customer

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I recently purchased a car and had an outstanding experience thanks to Steve in sales and Anthony in finance. From the moment I arrived, Steve made the entire process easy and pressure-free. He was k experience thanks to Steve in sales and Anthony in finance. From the moment I arrived, Steve made the entire process easy and pressure-free. He was knowledgeable, patient, and truly listened to what I was looking for. He made sure I found the right car that fit both my needs and budget. Anthony in finance was just as professional. He explained all the paperwork clearly, answered all of my questions, and made the financing process quick and smooth. I really appreciated his transparency and the fact that he didn’t try to push anything I didn’t need. This was one of the best car-buying experiences I’ve had. Thanks to Steve and Anthony, I drove away confident and happy with my purchase. Highly recommend working with them if you’re looking for a stress-free and professional experience! More

by Desiree.mcknight1489 Verified Customer Verified Customer

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My most recent appointment was made without my consent when I attempted to communicate a new date and time to the service provider, I did not hear a response. This is not the first time I’ve experienced a when I attempted to communicate a new date and time to the service provider, I did not hear a response. This is not the first time I’ve experienced a lack of communication from the service department employees More

by Mbrady Verified Customer Verified Customer

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Good service, Good people, free beverages in waiting room. I have car that is the is the fourth one I bought from Watson so you know I am a happy customer. room. I have car that is the is the fourth one I bought from Watson so you know I am a happy customer. More

by TBWALLACE36 Verified Customer Verified Customer

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Quick appointments, fast, friendly service, excellent coffee in waiting area. Issue corrected fast, without complaint. coffee in waiting area. Issue corrected fast, without complaint. More

by zeyphur1 Verified Customer Verified Customer

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