SYED WALAYAT ZAIDI | Page 3

This dealership takes the cake at being one of the worst dealerships I have ever dealt with. From day one this entire process was a total NIGHTMARE. From dealing with a dishonest salesman who told me things dealerships I have ever dealt with. From day one this entire process was a total NIGHTMARE. From dealing with a dishonest salesman who told me things as simple as the car had an oil change (never happened) to not following through with their commitments. The store GM named Hadi was very rude with handling my concerns and clearly didn’t care very much about my situation. Here’s the list of things promised that were never properly handled. 1. Was told an oil change was completed when the car went through the shop. The salesman even insisted that it was done. It clearly was not. 2. The hood of the car had several paint chips with rust underneath bubbling up. Hood was not properly repainted as promised. 3. There were several paint chips from rocks hitting the car previously that I was promised would be fixed upon delivery of the vehicle. None of which were done. Side note that when I brought the concern up with the salesman and manager they ARGUED with me telling me that was never said in the show room. All of this was a yelling at me situation. 3.The car had an issue a few days after the car was purchased. I brought up my concerns with the dealership and couldn’t get a clear answer if they would be fixed or not. 4. My temp tag expires today, the sales manager offered to overnight it which I replied “yes,thank you” to. Apparently that wasn’t a direct response to his question so he never overnighted it to me when he was supposed to. 4. When I called the GM with my concerns he didn’t really seem to care what I had to say other than to say sorry what’s done is done we can’t change that now. And that I can bring the car back for a refund if I want. I would not send my worst enemy to this dealership. More

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It was an absolute pleasure to work with Raphael, Russ, and Hobbie. Out of my several car buying experiences, this one was superior by far. No pressure sales with a personable touch. The team at VW of Nort and Hobbie. Out of my several car buying experiences, this one was superior by far. No pressure sales with a personable touch. The team at VW of North Tampa worked with my wife and I to buy a brand new 2024 Atlas Cross Sport and worked hard to bring us great value. I would recommend this dealership to all of my friends and family. Thanks guys!!! More

by arc31797 Verified Customer Verified Customer

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Worst place to buy a car. They did every wrong with my documentation and now they want me to pay $800 extra for their mistake… plus my documents would be expiring tomorrow… an They did every wrong with my documentation and now they want me to pay $800 extra for their mistake… plus my documents would be expiring tomorrow… and I wont be able ro drive my car. And nobody wants to do their job correctly. Is insane how this people work… specially the seller and the managers More

by Ubaldo Izquierdo Verified Customer Verified Customer

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Jakub was attentive, demonstrating expertise on the issue and was considerate, providing frequent follow up communication and was considerate, providing frequent follow up communication More

by Audihec Verified Customer Verified Customer

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Every time I visit it’s always a great experience. Thank you for always being attentive. Thank you for always being attentive. More

by MRSAWILDS Verified Customer Verified Customer

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Excellent dealership, especially for beginners looking for a good car. They will help you every step of the way and give you a good deal that you will be happy with. Great job. for a good car. They will help you every step of the way and give you a good deal that you will be happy with. Great job. More

by osiel Verified Customer Verified Customer

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Great people to work with. They figured out my car problem in no time and replaced with warranty They figured out my car problem in no time and replaced with warranty More

by HURLEY.JEFFREY4 Verified Customer Verified Customer

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Great service center! Always a pleasure! Every time we visit it is always a great experience! Always a pleasure! Every time we visit it is always a great experience! More

by DYOBSXELA Verified Customer Verified Customer

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Best place ever they were very respectful, Kevin the service manager was a sweet heart. service manager was a sweet heart. More

by michaelhakim2187 Verified Customer Verified Customer

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Staff is always super friendly and the customer service never lacks. They’re clear, concise, and consistent with their work. never lacks. They’re clear, concise, and consistent with their work. More

by ASHLEYSEMONASKY Verified Customer Verified Customer

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