Sal Campisi III | Page 2

I had an appointment but still waited 20 minutes in my car for Sal. Was told service would take about 1 1/2 hours to complete. Service took four hours and all I was told is that the service dept. was shor car for Sal. Was told service would take about 1 1/2 hours to complete. Service took four hours and all I was told is that the service dept. was short staffed. Sal Campisi III took another 20 minutes to complete my paperwork but told me he gave me 20. off several times. About 5 miles from the service dept. an indicator light came on and then the low tire pressure lights came on. I made a U turn and headed back to the service dept. Sal was no where to be found and a nice lady by the name of Lexie came to hel p me. She had the issue fixed in ten minutes drove my car around the lot to be sure the gages were reset and topped my tank off with gas. I was so relieved. It was now rush hour which I had hoped to avoid but at least I knew I had plenty of gas. I will not be asking for Sal. He failed to follow up with me and I feel he made excuses way to late. I'm in my seventies and had a very long and stressful day due to Sal's inability to communicate. They failed to remove the paper mat and there were also black fingerprints on my drivers door. More

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Excellent service as usual. The Associates, mechanics and office personnel at Regal are top of the line. Courteous and professional. The Associates, mechanics and office personnel at Regal are top of the line. Courteous and professional. More

by KCDALAIGH Verified Customer Verified Customer

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I could never ever in good conscience tell anyone to go to Regal Honda to repair their vehicle they did not repair my car for what I took it there for and charge me $3196 for the repairs and when I took th to Regal Honda to repair their vehicle they did not repair my car for what I took it there for and charge me $3196 for the repairs and when I took the car back for them to fix it they tried to charge me another $2000 and I said no I went to pick the vehicle up and they had lost the key kept me sitting there over an hour before I had to get upset before they actually told me what was going on with the car so now that the car didn’t get repaired they lost the key the car was there on three different occasions and not once did they offer me a courtesy vehicle or ride until they lost the key and then I had to go back another three times for them to replace the key so NO I WOULD NEVER TELL ANYONE TO GO THERE More

by Feranda Lawrence Verified Customer Verified Customer

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Ray went above and beyond when I had my car in for service. There was an issue and I had to return the car and Ray took care of the problem for me immediately. service. There was an issue and I had to return the car and Ray took care of the problem for me immediately. More

by LSTMILLER3 Verified Customer Verified Customer

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