Sal Coppola

I am pleased with their excellent service! I especially like having the pick up service. I especially like having the pick up service. More

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Service was great, Sebastian great! Did not like the list of things my car needed done . I only have 24000 miles and the list tells me your cars don’t last don’t think any of the things Did not like the list of things my car needed done . I only have 24000 miles and the list tells me your cars don’t last don’t think any of the things are normally needed to 50000 miles! More

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Consistently poor service. Not sure why anyone would buy a Ford product. The service department called me and told me they need to have the vehicle for multiple days to get a c Not sure why anyone would buy a Ford product. The service department called me and told me they need to have the vehicle for multiple days to get a camera module because "Ford makes them jump through hoops." After owning Cadillacs and GMCs for 20 years, the switch to Ford on the Lincoln Navigator has been horrendous. Buggy tech that alway breaks. Breaks that squeal all the time, but of course the service department "couldn't replicate" (didn't try). Their "service valet" is also awful with onerous terms and restrictions on loaner vehicles and they force you to make an extra trip to the gas station even if they only have your vehicle for a day (they can't spare a gallon of gas lol). I was excited to try the Navigator which seems like a great car and has nice features, but the horrible Ford SYNC technology, glitchy technology, squealing breaks, and awful service department have made me reconsider ever owning another Lincoln or Ford product. When you have major issues with technology and reliability, the service department could compensate with a great experience, but unfortunately Germain Lincoln doesn't - unless you like hearing a lot of excuses. More

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Took very good care of replacing my Nautilus tire when we had to work with Detroit dealership on a warranty issue. All was great! had to work with Detroit dealership on a warranty issue. All was great! More

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Excellent service as always. Lenny very helpful service adviser. Very convenient scheduling. Coul not be happier with my experience Lenny very helpful service adviser. Very convenient scheduling. Coul not be happier with my experience More

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Excellent service, courteous and prompt. The sales experience was easy as well. Inventory was fantastic, the dealership is spotless. The sales experience was easy as well. Inventory was fantastic, the dealership is spotless. More

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Just purchased my second new Lincoln Corsair from Germain…I have loyalty to the Lincoln brand and also to Germain because of their great customer care and professional service Germain…I have loyalty to the Lincoln brand and also to Germain because of their great customer care and professional service More

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Exceeded my expectations. Final cost was less than estimated. Totally professional from the moment I arrived. Final cost was less than estimated. Totally professional from the moment I arrived. More

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Performed agreed upon service and provided me with options for recommended service needs which I agreed to. Service very friendly and professional options for recommended service needs which I agreed to. Service very friendly and professional More

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Great staff, clean and efficient performance. Never got offered a refreshment. Waiting room is GREAT. Wish you had a few newspapers to read. Never got offered a refreshment. Waiting room is GREAT. Wish you had a few newspapers to read. More

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