
Dealership Experience
20 yrs, 10 mos
164 Reviews
Write a Review164 Reviews of Sal Lala
April 24, 2025
I can’t say enough about my fabulous experience at Lexus of Naperville. What makes a dealership great is its employees, and I worked with one of the best, Sal LaLa. He made this the smoothest transition I’v of Naperville. What makes a dealership great is its employees, and I worked with one of the best, Sal LaLa. He made this the smoothest transition I’ve ever had with purchasing a vehicle. We had stayed in touch regarding the new GX and TX. After speaking with him regarding all my options, I chose to buy a 2025 Lexus TX. He knew exactly what features I wanted, which was (almost all of them). We found the perfect one, which was in transit. The car arrived within a few days, and I was driving it just days later. He answered my text messages promptly and was just a phone call away. To anyone I know wanting to buy a Lexus, I will send them to Sal. Oh....the bow seriously made me smile! I have never had a red bow at delivery :) Thanks, Sal, for everything! More
Other Employees Tagged: Robin in service ~ She is AMAZING!
February 03, 2025
Sal helped me acquire a really nice RX 350. The entire process went smoothly and quickly. Very helpful and friendly staff. I highly recommend Lexus of Naperville The entire process went smoothly and quickly. Very helpful and friendly staff. I highly recommend Lexus of Naperville More
January 22, 2025
Very helpful staff. They worked with me to get a great deal. The vehicle I picked is great. They helped me all through the transaction. Highly recommended. Very highly! They worked with me to get a great deal. The vehicle I picked is great. They helped me all through the transaction. Highly recommended. Very highly! More
January 16, 2025
Sal was helpful, professional and able to answer our questions. He kept us advised of wtge car’s expected arrival. questions. He kept us advised of wtge car’s expected arrival. More
Other Employees Tagged: Joe Castillo, Oscar Aguirre
December 11, 2024
Sal was very professional and knowledgeable. He made the process smooth and low stress and explained the car and purchasing process clearly. He allowed me to test drive the vehicle thoroughly He made the process smooth and low stress and explained the car and purchasing process clearly. He allowed me to test drive the vehicle thoroughly and made several accommodations to fit my needs. Michael was also very personable and professional. The dealership matches what you would expect of a high end auto dealership. Highly recommend! I would do business with them again. More

Other Employees Tagged: Michael (from finance)
December 04, 2024
Things went smoothly. All parties were helpful. Nice dealership to do business with. Sal and Joe Castillo were great. All parties were helpful. Nice dealership to do business with. Sal and Joe Castillo were great. More
Other Employees Tagged: Joe Castillo
October 15, 2024
Lexus has great cars but it is the dealership and staff that has kept me coming back the past 25+ years that has kept me coming back the past 25+ years More

Other Employees Tagged: Tony Stewart

