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Lexus of Naperville

4.8

498 Lifetime Reviews

2480 Aurora Ave, Naperville, Illinois 60540
Call (630) 717-1578

Top Reviewed Employees

Sal Lala, Sales and Leasing, Lexus of Naperville

Sal Lala

Sales and Leasing
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Violet  Vrsek, Lexus Delivery/Technology Specialist, Lexus of Naperville

Violet Vrsek

Lexus Delivery/Technology Specialist
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Comer, Delivery & Technology Specialist, Lexus of Naperville

Michael Comer

Delivery & Technology Specialist
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jon Krier, SALES AND LEASING, Lexus of Naperville

Jon Krier

SALES AND LEASING
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

October 24, 2017

"They do not follow through with commitments and promises. "

- Kellie

The big sales pitch is the wonderful service department and their valet service to pick up your car including providing you with a loaner. We were told that after the recent strike in the service department, the ownership decided to do away with that service. I was told they have had several complaints but “they (owners) are standing firm with their decision”. We do not have a local Lexus dealership so we were told to go to a Toyota dealer. In my opinion this speaks volumes about their commitment to customer.

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Employees Worked With

George DeVries
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 08, 2017

"Poor work spirit. Friendliness shown to customers is fake"

- janet148

I am using the five star rating for Violet Visek Only She is a responsible knowledgeable patient representative for the Naperville Lexus Dealership. Most service representatives at this dealership need to improve their attitudes. I am rating Violet in service although now I believe she is under Sales?? I am confused by her recent department change and title????

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Employees Worked With

Violet Vrsek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Don't know Dealership owners name but not customer friendly

September 20, 2017

"Excellent experience!"

- Andycathy91

Being Lexus owners for years we were dissatisfied with our current dealer and turned to Lexus of Naperville. Not only were they the first to respond to our inquiry, they promptly followed up, provided information we asked for and set us up with an amazing Customer Service Rep, Violet Vrsek. She was prompt professional friendly and provided us with the exact RX350 we were looking for in our price range! The entire team was great!

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Employees Worked With

Chris Colsant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sal Lala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Malak
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Violet Vrsek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Stewart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Featured Inventory

New 2018 Lexus ES, $47269

2018 Lexus ES

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New 2018 Lexus ES, $50448

2018 Lexus ES

$50,448

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New 2018 Lexus ES, $47015

2018 Lexus ES

$47,015

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New 2018 Lexus ES, $42325

2018 Lexus ES

$42,325

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Photos & Amenities

  • After Hours Drop-Off
  • Attended Car Wash
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Complimentary Starbucks Coffee
  • Complimentary Soft Drinks
  • Complimentary Loaner Cars
  • Free WiFi and Computer Station
  • Parts Store and Boutique
  • Pet Friendly
  • Shuttle Service
  • Flat screen Television
Lexus of Naperville, Naperville, IL, 60540