Sal Serna | Page 2

Samuel, In the service department made the necessary repairs to get my 2006 Honda Accord going again so It was in excellent condition to sell to my friend. Appreciate The excellent service I always re repairs to get my 2006 Honda Accord going again so It was in excellent condition to sell to my friend. Appreciate The excellent service I always receive at any Gillman dealership. Thank you ! More

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Well equipped facility with knowledgeable personnels. It was a great experience and would recommend to my friends It was a great experience and would recommend to my friends More

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Excellent Customer Service! We all know that things don't always go as intended and that not all employees are going to care for customers in a way that reflects the values of We all know that things don't always go as intended and that not all employees are going to care for customers in a way that reflects the values of a company - this is what occured here. What's most impressive to me is that while I came in for a recall, somehow after a brief exchange John G from sales just seemed to know I was not totally satisfied/impressed with my previous experience for routine maintenance, that's when he jumped into action not only to reassure me that my experience was NOT at all what the standards of services I should have received and he made it his purpose to make things right AND to ensure that another customer didn't have a similar experience. The whole Gillman team shifted into gear Eric and forgive me for not recalling her name, but a young lady in management immediately jumped into action. The lengths in which the whole team responded to ensure a proper resolution was secured definitely left me feeling not only important but valued. Thank you to All of the staff that assisted with this matter but especially John G. We can't avoid issues from occuring only how we choose to respond when they do and I have to say this response was far beyond anything I could have expected! Thank you for caring about your customers. More

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Everyone was kind and very helpful. This is my second vehicle from Team Gillman. I will not go to any other dealership. This is my second vehicle from Team Gillman. I will not go to any other dealership. More

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I had a wonderful experience at Gilman Honda North. The staff the crew. Everybody was very helpful and very kind. The staff the crew. Everybody was very helpful and very kind. More

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Great service provided by the representative that assisted me. Would definitely go back for my next service. assisted me. Would definitely go back for my next service. More

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Good, profesional, fast, kind, friendly,, inteligent, experience, honestly, good enviroment, crean, activity, searching client, treatment experience, honestly, good enviroment, crean, activity, searching client, treatment More

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This dealership is the best from the waiting area to the staff. A one customer service staff. A one customer service More

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Excellent service , great customer service people and great mechanics, excellent ambient, clean atmosphere, professional staff. great mechanics, excellent ambient, clean atmosphere, professional staff. More

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Courtesy, respectful, friendly, personable, attentive, timely, patient, aware of me and my physical mobility and safety. Thorough in explaining every aspect of my service needs. timely, patient, aware of me and my physical mobility and safety. Thorough in explaining every aspect of my service needs. More

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