Salena Dalerio
Salena Dalerio at Union County Kia

Salena Dalerio | Page 43

Assistant Service Director

Union County Kia

2707 Gray Fox Road
Indian Trail, NC 28110

4.8
493 Reviews
4.8

493 Reviews

Write a Review

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

493 Reviews of Salena Dalerio

February 22, 2024

Dealership Rating
Employee Rating

Poor customer service. Rude, belittling, bullying. Will do anything to avoid servicing my car at union county Kia, will also NEVER purchase from union county Kia again. Wil More

by Jfarley289
Recommend Dealer
No

Other Employees Tagged: Salena Dalerio

February 15, 2024

Dealership Rating
Employee Rating

Always easy to talk to Service Personal. They get me in and out pretty fast. all is well. More

by mooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White

Aug 24, 2024

Union County Kia responded

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

February 14, 2024

Dealership Rating
Employee Rating

They are ok. The only thing that annoys me is when I schedule service I get calls trying to get me to trade up to a new car. That's my decision and I doubt I woul More

by HHILL21
Recommend Dealer
Yes

Other Employees Tagged: Salena Dalerio

Aug 25, 2024

Union County Kia responded

HHILL21, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

February 13, 2024

Dealership Rating
Employee Rating

Salena was really helpful, and I thought the personnel went above and above to deliver excellent service. The fact that my recall was resolved without my having to make a request and that I didn't have to More

by KstnTyler
Recommend Dealer
Yes

Other Employees Tagged: Salena Dalerio

Feb 26, 2024

Union County Kia responded

Thank you for the great review

February 11, 2024

Dealership Rating
Employee Rating

The workers were very friendly and professional. They took care of me in a very timely manner. More

by rhonda.lee
Recommend Dealer
Yes

Other Employees Tagged: Salena Dalerio

Feb 26, 2024

Union County Kia responded

Thank you for the great review

February 03, 2024

Dealership Rating
Employee Rating

I had a bad experience while waiting on my recalled. I wanted my brakes done More

by JAMESBARRINO1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott White, Raquel Maynard , Chris Crawford

January 27, 2024

Dealership Rating
Employee Rating

Dealership has continually declined in the last few years, very aggressive high interest lending, very low customer satisfaction More

by 16elements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 26, 2024

Dealership Rating
Employee Rating

Excellent people working their an to me that is what makes a business worth dealing with More

by kadapau58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Union County Kia responded

Thank you for the great review

January 20, 2024

Dealership Rating
Employee Rating

I am always pleased with servicing at Kia of Monroe. The customer service is 10/10! I have never had a bad experience, in the two years I've been using Kia of Monroe, as my primary means for Telluride s More

by Krystal Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White, Raquel Maynard

Feb 26, 2024

Union County Kia responded

Thank you for the great review

January 18, 2024

Dealership Rating
Employee Rating

Always striving for customer satisfaction. Very professional, and very clean dealership. I have been recommending everyone who is in the market for a new car, to check this dealership out. The More

by billyfaulkenberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Union County Kia responded

Thank you for the great review

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