Salena Dalerio
Salena Dalerio at Union County Kia

Salena Dalerio | Page 43

Assistant Service Director

Union County Kia

2707 Gray Fox Road
Indian Trail, NC 28110

4.8
475 Reviews
4.8

475 Reviews

Write a Review

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

475 Reviews of Salena Dalerio

January 17, 2024

Dealership Rating
Employee Rating

UC Kia always does a great job servicing my vehicle. Waits are short and quality is excellent. More

by DK1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Union County Kia responded

Thank you for the great review

January 17, 2024

Dealership Rating
Employee Rating

When I went in to get my oil changed Selena was very attentive and showed the upmost of customer service! I could not get the time to change in my Kia and she made sure that was taken care of as well. I More

by angelabrown490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Union County Kia responded

Thank you for the great review

January 17, 2024

Dealership Rating
Employee Rating

My vehicle was a the dealership for six months for an item under warranty. They did not seem to care that my vehicle was out of service and did nothing to get me something to drive while they had my vehi More

by Hake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Crawford

January 17, 2024

Dealership Rating
Employee Rating

The service of kia is very respectful an they were helpful to answer all the questions I had for them. More

by Terence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White, Raquel Maynard , Chris Crawford

Aug 25, 2024

Union County Kia responded

Dear Terence, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

January 17, 2024

Dealership Rating
Employee Rating

They had a counter where I could look into the mechanics shop and still set up my laptop to work. I was kept informed on the progress of the work being performed on my vehicle by text messages More

by DBLACK.THE.TRAVELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White, Raquel Maynard , Chris Crawford

Aug 25, 2024

Union County Kia responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

January 17, 2024

Dealership Rating
Employee Rating

The best service, fast and with quality, Serena is very friendly and professional, without a doubt, she has a great work team. More

by lizbrabo2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White, Raquel Maynard , Chris Crawford

Aug 25, 2024

Union County Kia responded

Liz, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 17, 2024

Dealership Rating
Employee Rating

Kept me up to date and got me out of there at a great price as well for headlight restoration More

by BBRANTLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Union County Kia responded

Thank you for the great review

January 17, 2024

Dealership Rating
Employee Rating

Great service. Not so great waiting area. It can get crowded fast and only the coffee is free. I’m not sure how secure is their WiFi and I would avoid it. The staff More

by H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2024

Union County Kia responded

Thank you for the fantastic review H! We loved being of service to you and hope we can assist you again soon.

January 17, 2024

Dealership Rating
Employee Rating

Thorough inspection done on my car. Suggested work was not excessive. Waiting time was reasonable. More

by rosa.hocott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White, Raquel Maynard , Chris Crawford

Aug 25, 2024

Union County Kia responded

Dear Rosa, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

January 17, 2024

Dealership Rating
Employee Rating

The service was complete and the associates were very professional. I will recommend this dealer to anyone that asks me about KIA and the dealers service department! More

by fhernandez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White, Raquel Maynard , Chris Crawford

Feb 26, 2024

Union County Kia responded

Thank you for the great review

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