Salena Dalerio
Salena Dalerio at Union County Kia

Salena Dalerio | Page 47

Assistant Service Director

Union County Kia

2707 Gray Fox Road
Indian Trail, NC 28110

4.8
476 Reviews
4.8

476 Reviews

Write a Review

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

476 Reviews of Salena Dalerio

September 17, 2023

Dealership Rating
Employee Rating

The trying to upsale everything and get you to do things that are not needed at the time are annoying. I had just bought the vehicle three months before, I shouldn’t need a tire rotation that quick. More

by Crystal Ivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Patterson , Antavius Allen, Brittany Shepherd

Sep 19, 2023

Union County Kia responded

Crystal, we appreciate your feedback of Union County Kia. We are disappointed to hear you were annoyed by some of the facets of the purchase process. We strive to provide our guest with an exceptional shopping, purchase and service experience. It appears as though we may have fallen short. We will most certainly share this with our team in efforts of improving our guest experience. Thank you once again for sharing this with us. If there's anything else we may do to be of further assistance to you, please let us know at 833.741.8931. Wishing you a wonderful ownership experience and week!

September 14, 2023

Dealership Rating
Employee Rating

Salena and Scott are extremely knowledgeable about issues with vehicles, and they are very friendly and helpful!! More

by JUNEROWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White

Sep 19, 2023

Union County Kia responded

Thank you for your kind words, June! We're glad to hear Salena and Scott provided you with very friendly and helpful service. If you have any further feedback or questions, please don't hesitate to reach out. Wishing you an amazing week!

September 11, 2023

Dealership Rating
Employee Rating

People are so friendly. Always keeps you informed. The pace is so clean and accommodating. Love Union County Kia! More

by marygask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Union County Kia responded

Mary, thank you so much for your kind review of our Service team here at Union County Kia! We are grateful to hear you received a pleasant experience! Please let us know if there's anything else we may do to be of further assistance to you! Thank you once again and wishing you a great week!

August 31, 2023

Dealership Rating
Employee Rating

Go check out Stephanie for your next car purchase! She will get you in and out stress free:) She is so chill and good vibes More

by Tiff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott White, Raquel Maynard , Stephanie Breeden

Aug 25, 2024

Union County Kia responded

Dear Tiff, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

August 31, 2023

Dealership Rating
Employee Rating

Terrible wait for my appointed time. Need to work on your scheduling a lot! Really pissed me off and cost my time. More

by Jengand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott White, Raquel Maynard , Chris Crawford

August 30, 2023

Dealership Rating
Employee Rating

Salena, Raquel, Scott and Jansen are very friendly. Very clean dealership! Go see Larry when you need a vehicle! More

by Sk1nsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Jolly, Everett Pettaway, Scott White, Larry Goode, Raquel Maynard , Stephanie Breeden, Chris Crawford, Eddie Smith

Aug 25, 2024

Union County Kia responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

August 30, 2023

Dealership Rating
Employee Rating

Pleased. Satisfied with staff and dealership I would recommend that dealership to family and friends More

by MARKHASTY76
Recommend Dealer
Yes

Other Employees Tagged: Salena Dalerio

Aug 25, 2024

Union County Kia responded

Dear Mark, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

August 30, 2023

Dealership Rating
Employee Rating

Kia is amazing they work really well with you and if you have questions or concerns they help you out by answer them. They are all really nice and sweet there. More

by br10griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raquel Maynard

Aug 25, 2024

Union County Kia responded

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

August 21, 2023

Dealership Rating
Employee Rating

Quick and professional service. Always friendly and helpful. Very nice people to deal with. Highly recommended. More

by ErnieC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White

August 15, 2023

Dealership Rating
Employee Rating

Thanks for a great experience getting my new EV6. Special thanks to Stephanie, Larry, Nate, Mike, Raquel, and Selena. More

by multipliedadditive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Reed, Larry Goode, Raquel Maynard , Stephanie Breeden, Nathan Moskowitz, Brittany Shepherd

Aug 22, 2023

Union County Kia responded

Thank you so much for your wonderful review of our team at Union County Kia! We're grateful to hear your experience with us was a great one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Union County Kia.

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