Angelo was very good.
The sales and finance management leaves a lot to be desired. Candor or honesty seem to be seriously lacking
The sales and finance management leaves a lot to be desired. Candor or honesty seem to be seriously lacking
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by Me
Jul 16, 2026 -
Rairdon's Dodge Chrysler Jeep of Kirkland responded
Thanks for the feedback. While I'm glad to hear Angelo met expectations, it's disappointing that the overall sales and finance management didn't meet our usual standards of candor and honesty. We want to learn more about what happened during your visit so we can address any issues. Please feel free to reach out at your convenience. Best, Jimmy A. Haywood - Customer Satisfaction Manager
I recently had a great experience purchasing my 2026
Chrysler limited AWD good experience and Alma 100% Nice Work
Chrysler limited AWD good experience and Alma 100% Nice Work
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by dreicot2001
Other Employees Tagged:
Alma
Jul 10, 2026 -
Rairdon's Dodge Chrysler Jeep of Kirkland responded
Congratulations on your new 2026 Chrysler Limited AWD! Thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland and sharing your experience with Alma!
I went on to Rairdons Kirkland & the sales staff was so
Knowledgeable about the Jeep Wrangler I was looking for. Alma found me the perfect Vehicle & made the price Negotiation easy & I got the deal I wante
Knowledgeable about the Jeep Wrangler I was looking for. Alma found me the perfect Vehicle & made the price Negotiation easy & I got the deal I wanted. I had a fun time making the Purchase & I even got to ring a Bell 🔔. If you need a Jeep come to Rairdons.
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by RWE
Other Employees Tagged:
Alma
Jul 01, 2026 -
Rairdon's Dodge Chrysler Jeep of Kirkland responded
Congratulations on your new Jeep Wrangler! We're delighted to hear Alma and the team made your experience enjoyable and seamless at Rairdon's Dodge Chrysler Jeep of Kirkland. Enjoy the ride!
Alan was quick and listened to my concerns.
He understood immediately that I was looking to only have necessary repairs done to control costs. He was very clear about pricing and checked ever
He understood immediately that I was looking to only have necessary repairs done to control costs. He was very clear about pricing and checked everything for me so I could make wise decisions.
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by shawnaalexander
Service Price Transparency
May 22, 2026 -
Rairdon's Dodge Chrysler Jeep of Kirkland responded
Hi Shawna, we're glad to hear Alan provided clear, efficient, and cost-conscious service at Rairdon's Dodge Chrysler Jeep of Kirkland. We appreciate your feedback!
The service department identified damage to a wire
harness and completed the replacement in a short timeframe, along with addressing a few other items during the same visit, allowing us to get back on
harness and completed the replacement in a short timeframe, along with addressing a few other items during the same visit, allowing us to get back on the road within a few days of downtime.
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by Ed
Service Price Transparency
Apr 21, 2026 -
Rairdon's Dodge Chrysler Jeep of Kirkland responded
Ed, we are glad our team got you back on the road so efficiently, and so fast! Thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland and for sharing your support. We wish you safe travels ahead!
John Nesmith is professional, friendly and knowledgeable.
So lucky to have him as a service advisor. Staff in general, great at this location. Thank you!
So lucky to have him as a service advisor. Staff in general, great at this location. Thank you!
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by Katherine
Service Price Transparency
Apr 01, 2026 -
Rairdon's Dodge Chrysler Jeep of Kirkland responded
Katherine, thank you for sharing your awesome review of John and our team! We appreciate your business and hope to see you again at Rairdon's Dodge Chrysler Jeep of Kirkland!
Kent was helpful from the start.
The sale of my car was seamless and quick. I will return to this dealer for my next purchase or sale.
The sale of my car was seamless and quick. I will return to this dealer for my next purchase or sale.
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by Rob614
Other Employees Tagged:
Kent
Mar 30, 2026 -
Rairdon's Dodge Chrysler Jeep of Kirkland responded
Rob, thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland. Kent will be grateful to hear your feedback. We look forward to seeing you again! Enjoy your new car.
The Express Service is very convenient and quick, I was
in and out in 30 minutes.
in and out in 30 minutes.
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by cutback_scat.2x
Service Price Transparency
Mar 16, 2026 -
Rairdon's Dodge Chrysler Jeep of Kirkland responded
There is nothing better than a great review. Thanks for giving Rairdon's Dodge Chrysler Jeep of Kirkland your business!
My car currently has four recalls, and the dealership
addressed two of them. I don’t understand why there are so many recalls in the first place.
The service itself seemed okay, but I’m not entirely s
addressed two of them. I don’t understand why there are so many recalls in the first place.
The service itself seemed okay, but I’m not entirely sure what was done to my car, especially since they kept it for two days. I would have appreciated clearer communication about the work performed.
Unfortunately, the loaner car was in very poor condition. It was extremely dirty, with a strong odor and a large amount of dog hair throughout the interior. I had to vacuum it three times and disinfect it myself, and even then, there was still dog hair left. I had signed an agreement stating that no pets would be allowed in the vehicle, so this was very disappointing.
On a positive note, the person who assisted me was very kind and helpful throughout the process.
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by Gladys Vanessa Quijandria
Service Price Transparency
Feb 23, 2026 -
Rairdon's Dodge Chrysler Jeep of Kirkland responded
Gladys, thank you for sharing your feedback. We appreciate your kind words about our staff, but are disappointed to learn that the cleanliness of the loaner car did not meet expectations. Additionally, we regret that our communication regarding your vehicle's service could have been clearer. Please give me a call so that I can answer any questions you might have about the recall work performed.
Thank you again,
Jimmy A. Haywood - Customer Satisfaction Manager
The service was great.
I received the best welcome ever from Alan Tandy. He acknowledge me as soon as I walked I the door and promptly checked my vehicle in.
I received the best welcome ever from Alan Tandy. He acknowledge me as soon as I walked I the door and promptly checked my vehicle in.
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by Barnwitch2
Service Price Transparency
Feb 17, 2026 -
Rairdon's Dodge Chrysler Jeep of Kirkland responded
We're delighted to hear about your excellent experience with Alan and our team at Rairdon's Dodge Chrysler Jeep of Kirkland. Thank you for sharing your feedback, and we hope to welcome you back again.