Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back

Rairdon's Dodge Chrysler Jeep of Kirkland

3.7

419 Lifetime Reviews

12828 NE 124th Street , Kirkland, Washington 98034
Call (425) 821-1777

Top Reviewed Employees

Customer Relations Manager at Rairdon's Dodge Chrysler Jeep of Kirkland

Customer Relations Manager

Management
2.8
Chris Jackson at Rairdon's Dodge Chrysler Jeep of Kirkland

Chris Jackson

Sales Consultant
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Mike Gerber at Rairdon's Dodge Chrysler Jeep of Kirkland

Mike Gerber

Parts Director
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

September 06, 2019

"Always great service.."

- Mark Redland

Dealer did a Awsome job, took care of me on some items out of warranty, can’t say enough good about the service manager. Will use again.

Read More

Employees Worked With

August 31, 2019

"Service needs to listen, and follow up"

- willcasp

I outline what I want done in an email. This information does not make it into the service case. I ask for something to specifically be checked. After the third service attempt, what I asked to be checked actually ended up being the problem. Accessory parts installations are not done completely, to the documented instructions that come with the kit. I don't mind paying a premium for dealer service, I do expect to get the premium service that I am paying for.

Read More

Employees Worked With

Tim Anderson

August 11, 2019

"Bait and Switch"

- RJRon

Turns out you can't give zero stars and write a review. That is the only reason Rairdon's of Kirkland gets one star. We experienced a true "bait and switch" and will be reporting to the WA State Attorney General next. Rairdon's of Kirkland had a "internet special" on a Jeep Renegade advertised on their website. We went in to buy the vehicle but they told us it was out on a test drive. We said we would wait and if the drivers didn't purchase the car, we would. Rairdon's finally admitted the vehicle wasn't out on a test drive, but that they couldn't start the car and couldn't figure out why it wouldn't run. But one of the Sales Managers agreed to sell us one of 2 other same year, same configuration Jeep Renegades. We agreed and they took us to an offsite lot where the first alternate vehicle was located. It wouldn't start. So they took us to a second offsite lot for the second alternate vehicle and it started and we agreed to purchase it. We "test drove" it back to the dealership and started filling out the paperwork. They put several options in front of us, all starting at the special price, for a financing option, an extended warranty, and a maintenance agreement. We continued to tell them that we were not interested in any of those options and just wanted the base car at the advertised price. Finally, after a total of 3 hours wasted at the dealership, a new Sales Manager came over and told us they would not be able to sell the alternate vehicle at the sale price, but would have to charge $4000 more. Buyer beware of Rairdon's of Kirkland. Now on to the Attorney General.

Read More

Employees Worked With

Featured Inventory

Used 2017 Dodge Journey car, priced at $19,987

2017 Dodge Journey

$19,987

View Vehicle Details
Used 2019 Ram 1500 car

2019 Ram 1500

Call for Price

View Vehicle Details
Used 2017 Ram Promaster City car

2017 Ram Promaster City

Call for Price

View Vehicle Details
Used 2016 Ram 1500 car, priced at $24,498

2016 Ram 1500

$24,498

View Vehicle Details

Photos & Amenities

Many amenities to choose from

Rairdon's Dodge Chrysler Jeep of Kirkland, Kirkland, WA, 98034