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Sam Castelli
216 Reviews
I’ve been in the car business since 1999. I’m originally from Chicago, IL, and lived in Florida for 20 years before moving to Rochester. I love finding the perfect car for my customer's wants and needs, but when I’m not here at work I enjoy scuba diving, snow skiing, traveling, fish keeping, yoga, weight training and I’m also a Licensed Commercial Pilot.
Read moreDealership Experience
18 yrs, 2 mos
Industry Experience
27 yrs, 1 mo
Specialties & Trainings
VW Master Certified
216 Reviews of Sam Castelli
June 27, 2020
I contacted park place motors knowing exactly what I wanted and they took time to find it for me. The price was competitive as well. wanted and they took time to find it for me. The price was competitive as well. More
by Q transmission
Verified CustomerOther Employees Tagged: Joshua Kern , James Albien
June 25, 2020
Great dealership. I’ve purchase many cars and suvs from Park Place Motor Cars. In all cases they were knowledgeable and helpful. I’ve also had most of them serviced at I’ve purchase many cars and suvs from Park Place Motor Cars. In all cases they were knowledgeable and helpful. I’ve also had most of them serviced at this dealership....a little spendy but it gets done right. More
by joergy777
Other Employees Tagged: Jeff Bradshaw
June 25, 2020
Sam was a great salesman to work with! Would recommend him to anyone that’s looking for a new vehicle! Thanks Park Place Motors for the great service! him to anyone that’s looking for a new vehicle! Thanks Park Place Motors for the great service! More
by Samantha Born
Other Employees Tagged: Stephen Hlavka , Lisa Manthei
June 17, 2020
Great experience ! I would definitely do business there again and absolutely recommend Park Place to my friends and family. If you’re looking for someplace where you will be treated the way that you like t again and absolutely recommend Park Place to my friends and family. If you’re looking for someplace where you will be treated the way that you like to be treated this is the place. More
by SCASTELLI589
Other Employees Tagged: Stephen Hlavka , James Taylor
June 05, 2020
Dealership after working with broaken part, tries to push it off as a wear problem. Car has been driven over three years ,and this seat belt cover only came apart after a repair was done to it. No one sets it off as a wear problem. Car has been driven over three years ,and this seat belt cover only came apart after a repair was done to it. No one sets behind driver to run or wear it, and I believe while shop repair person was working with it got broken. Due to its high cost, dealership is passing it off as nothing they did, but normal wear and tear part. Three years of driving and nothing being loose or broke, to working on part and having it come undone. Something happened when last work on, and dealership not standing up to it. I’ve left messages with lady on phone to have management call me, but nothing yet has happened. I’ve notified customer service at BMW about this problem, More
by RBERG
Other Employees Tagged: Joshua Kern
May 20, 2020
My buying experience was great. Everyone in the sales and finance department was very personable and made the process go smoothly. I will definitely be returning in the future. finance department was very personable and made the process go smoothly. I will definitely be returning in the future. More
by Ryan
Other Employees Tagged: Stephen Hlavka , James Taylor
May 20, 2020
The salesman and finance manager were excellent to work with. This is our third purchase from this dealership. Sam Castelli is very knowledgeable and professional. with. This is our third purchase from this dealership. Sam Castelli is very knowledgeable and professional. More
by habcox
Other Employees Tagged: Stephen Hlavka , Lisa Manthei, James Taylor
May 17, 2020
Poor customer experience Friendly staff, but lacked professionalism for "higher-end" vehicle sale. Salesman was preoccupied. Financial manager, while proactive and understandi Friendly staff, but lacked professionalism for "higher-end" vehicle sale. Salesman was preoccupied. Financial manager, while proactive and understanding, lacked thoroughness and attention to detail. More
by GERRESC
Other Employees Tagged: James Albien
May 10, 2020
I called and made an appointment with Sam Costello to test drive an Audi Q5 SUV. When we arrived he had one all ready for me to try. Sam went with me to show me all the appointments of the SUV. He expl test drive an Audi Q5 SUV. When we arrived he had one all ready for me to try. Sam went with me to show me all the appointments of the SUV. He explained everything in great detail. He even suggested I try the Q3 to make sure I was getting the vehicles I was most comfortable in. After I made a decision on the Q5 but wanted a different color he was able to find one for me with everything I wanted on it. After filling out all the paperwork with Stephen Hlavaka I drove home in my new Q5 a very happy person. Thanks to Sam and Stephen for answering all my many questions they were extremely helpful. More
by SSCHILL3147
Other Employees Tagged: Stephen Hlavka
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